Azure Cloud Engineer

Ampcus Inc.•Mechanicsville, VA
•Remote

About The Position

Ampcus Inc. is seeking a highly motivated Azure Cloud Engineer to join their talented Team. The Tolling Engineering and Operations team is looking for a candidate to fill this role, which includes cloud engineering, application support, and rotational help-desk support within the Tolling group. Responsibilities include supporting API Gateways, Azure Virtual Desktop (AVD), Application Insights, and Office 365.

Requirements

  • Minimum 3 years of experience with Microsoft Azure services.
  • Minimum 3 years of experience supporting VDOT / E-ZPass Virginia tolling applications, infrastructure, and cloud workloads, including hands-on diagnostic work with transaction flows, roadway sensor data ingestion, and tolling application performance tuning.
  • Bachelor’s degree in computer science, information systems, or equivalent experience.
  • Demonstrated ability to communicate requirements and design concepts clearly.
  • Experience working in Windows environments.
  • Experience implementing Rubrik backup and recovery for Azure IaaS/PaaS, including policy sets, snapshot lifecycle tuning, and DR validation.
  • Experience with Office 365 services and administering Single Sign-On (SSO), including Entra ID.
  • Experience administering SecretServer privileged access vaults, including credential rotation, vault workflow troubleshooting, and integration with Azure workloads.
  • Solid scripting experience with PowerShell and/or Python.
  • Ability to create network and system topology documentation.
  • Experience with Azure Virtual Desktops.
  • Experience with Office 365 services and Power Apps.
  • Microsoft Azure administration/engineering - 3 Years
  • Microsoft Windows environments (2019+) - 5 Years
  • Server infrastructure, protocols, firewalls, certificates, load balancers - 2 Years
  • Support of VDOT / E-ZPass Virginia tolling applications, infrastructure, and cloud workloads - 3 Years
  • Networking, server administration (Windows/Linux), databases, cloud environments - 2 Years
  • Implementing Rubrik backup & recovery for Azure IaaS/PaaS - 2 Years
  • Scripting with PowerShell/Python - 2 Years
  • Administration of SecretServer privileged access vaults. - 2 Years
  • Office 365 and Power Apps platforms - 1 Year
  • Experience with PCI or similar compliance frameworks - 1 Year
  • Single Sign On and identity administration (Entra ID) - 1 Year
  • Experience with enterprise governance models - 1 Year

Nice To Haves

  • Azure certification preferred.
  • Continuous integration tools (Azure DevOps, Jenkins, Git, TFS) - Desired - 1 Years
  • Infrastructure as Code (Terraform or equivalent) - Desired - 1 Years
  • Containerization (Docker, Kubernetes) - Desired - 1 Years
  • Key Vault, secrets and certificate management - Desired - 1 Years
  • Azure certification (AZ 104, AZ 305, or similar) - Desired - 1 Years
  • Experience analyzing cloud cost trends and delivering cost optimization recommendations - Desired - 1 Years
  • Azure Virtual Desktops - Desired - 1 Years

Responsibilities

  • Maintain and implement cloud resources in the Tolling Azure environment.
  • Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance.
  • Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
  • Assist with access reviews, role assignments, and least-privilege IAM evaluations.
  • Manage vendor-required updates and ensure compatibility.
  • Implement fault-tolerant and highly available Azure solutions.
  • Monitor Azure services and application workloads to ensure uptime and availability.
  • Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.
  • Perform diagnostic deep-dives using logs, metrics, traces, Azure Monitor, and Log Analytics.
  • Analyze and tune system/application performance.
  • Participate in daily/weekly operational cycles, including pattern monitoring, incident reviews, and maintenance readiness checks.
  • Triage production issues, ensure timely resolution, and document root-cause findings.
  • Execute and support off-hours work as needed.
  • Define change requests, detailed implementation plans, and rollback procedures.
  • Understand end-to-end data flows across tolling systems, roadway data, financial transactions, and reporting tools.
  • Support optimization of integrations and data movement.
  • Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns.
  • Manage Key Vaults, passwords, certificates, and secure credential storage.
  • Work directly with architects, engineers, managers, and cross-functional teams to use Azure services effectively.
  • Provide best-practice guidance related to SaaS, PaaS, and IaaS.
  • Communicate clearly in written and verbal form with internal and external stakeholders.
  • Support multiple concurrent projects of complex technical scope.

Benefits

  • Continued education is expected at the contractor’s own expense to stay current with required technologies.
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