AVP of Mortgages

Silver State Schools Credit Union•Las Vegas, NV

14h•Onsite

About The Position

The AVP of Mortgages is responsible for prudent management of Silver State Schools Credit Union’s mortgage loan portfolio and for evaluating and responding to regulatory, market, and competitive changes. The role plans, organizes, and directs the Mortgage Lending department to ensure lending operations follow established policies and procedures and meet the Credit Union’s service needs. It oversees residential mortgage lending objectives, policies, practices, pipelines, business development, loan pricing and secondary-market activity, and the development or enhancement of mortgage products and delivery tools. The position directs mortgage lending employees, either directly or through subordinate managers and supervisors, and is accountable for department budgets, underwriting and quality-control programs, portfolio analysis, regulatory compliance, and performance against lending goals. It works with Retail Operations, Marketing, vendors, regulators, legal counsel, other Credit Union departments, and potential mortgage-lending CUSO clients. The role also provides leadership through employee coaching, training, performance management, and accountability, while promoting outstanding service to members and coworkers in alignment with the Credit Union’s mission and values.

Requirements

Bachelor’s degree in business administration, or an equivalent combination of formal training and experience.
At least seven years of experience in credit management at the executive level (Vice President or above, or Chief Lending/Credit Officer) for a larger credit union, bank, or savings and loan.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Knowledge of mortgage lending, credit management, underwriting, regulatory requirements, and portfolio management sufficient to perform the role’s stated duties.

Responsibilities

Manage the mortgage loan portfolio and develop and implement residential mortgage lending objectives, policies, and practices.
Manage real estate lending business development, including traditional first mortgages, home equity lines, and home equity loans.
Recommend enhancements to existing mortgage programs or the development of new programs to maximize loan yields while maintaining a strong and secure portfolio.
Manage mortgage loan pipelines and carry out Asset Liability objectives related to pricing, retention, and selling loans through the secondary market.
Use available resources to maximize loan production and meet members’ mortgage lending needs and Credit Union objectives.
Direct and coordinate mortgage lending employees, directly or through subordinate managers and supervisors.
Develop or recommend software tools for delivering and processing mortgage products through internet, branch, and telephone channels.
Monitor changes in regulations, automated underwriting technology, and consumer needs and preferences.
Implement a quality-control program to ensure policy and legal requirements are met, loan documentation is complete, and mortgage accounts comply with requirements.
Compile and analyze mortgage portfolio statistics, identify trends, evaluate underwriting policies and practices, and communicate trends to the Executive Management Team.
Establish annual income and expense budgets for the Mortgage Lending Department.
Serve on committees as assigned.
Support Retail Operations, including branches and the Call Center, with mortgage acquisition and home equity underwriting and processing.
Participate in Marketing efforts to develop mortgage loan promotions.
Interface with potential Mortgage Lending CUSO clients and work to acquire mortgage origination or servicing business from other credit unions.
Interface with vendors, regulatory agencies, and legal counsel as appropriate.
Supervise Mortgage Loan Department employees, including interviewing, hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and resolving complaints and problems.
Maintain safe and sound lending practices and manage underwriting to meet acceptable loan-volume, loan/share ratio, delinquency, and charge-off goals.
Improve product-delivery and loan-processing methods and implement or recommend process improvements to Senior Management.
Maintain effective relationships with other Credit Union departments and divisions and establish working relationships with outside vendors.
Coach, train, or correct employees to develop their potential; recognize high performance and hold employees accountable for performance, attitude, and behavior.
Meet monthly with each employee to review prior-month performance, set goals, and develop improvement plans.
Train and supervise branch staff; assign, coordinate, and review staff work.
Perform duties in accordance with bylaws, regulations, Board of Directors policies, service standards, and work procedures.
Provide outstanding service to internal and external members, identify members’ financial needs, and recommend appropriate Credit Union solutions.