AVP of Mortgages

Silver State Schools Credit Union•Paradise, NV

2d•$135 - $142•Onsite

About The Position

The AVP of Mortgages assists Silver State Schools Credit Union in fulfilling its mission by delivering outstanding service to members and internal members, identifying members’ financial needs, and recommending appropriate credit union solutions. The role develops employees through coaching, training, performance feedback, recognition, and accountability, and demonstrates support for the credit union’s mission, values, policies, and service standards. The position is responsible for prudent management of the credit union’s mortgage loan portfolio and for evaluating and responding to regulatory, market, and competitive changes. It plans, organizes, and directs the Mortgage Lending department to ensure lending activities follow established policies and procedures and meet service needs. This includes managing residential mortgage lending objectives and programs, loan pipelines, business development, pricing, loan retention and secondary-market sales, underwriting quality and compliance, budgets, and portfolio analysis. The AVP directs mortgage lending employees, either directly or through subordinate managers and supervisors, and has overall responsibility for the direction, coordination, and evaluation of the department. The role also supports retail operations, contributes to mortgage promotions, develops relationships with vendors and external organizations, and pursues mortgage origination and servicing business from other credit unions. The position is based at the credit union’s headquarters in Las Vegas, Nevada, and is listed as 40+ hours, full-time, with a varied Monday-through-Saturday schedule.

Requirements

Bachelor’s degree in business administration, or an equivalent combination of formal training and experience.
At least seven years of experience in credit management at the executive level (Vice President or above, or Chief Lending/Credit Officer) for a larger credit union, bank, or savings and loan.
Ability to perform the essential duties satisfactorily, including mortgage portfolio management, lending operations, and employee supervision.
Ability to comply with applicable laws, regulations, credit union policies, service standards, and work procedures.

Responsibilities

Manage the mortgage loan portfolio and develop and implement residential mortgage lending objectives, policies, and practices.
Manage lending-related business development for real estate lending, including traditional first mortgage products, home equity lines, and home equity loans.
Recommend enhancements to existing programs and development of new programs to maximize mortgage loan yields while maintaining a stable, secure portfolio.
Manage mortgage loan pipelines and carry out asset-liability objectives related to pricing, loan retention, and secondary-market sales.
Use available resources to maximize loan production in line with members’ mortgage lending needs and credit union objectives.
Direct and coordinate mortgage lending employees, directly or through subordinate managers and supervisors.
Develop or recommend software tools for delivering and processing mortgage products through the internet, branches, and telephone.
Monitor regulatory, technological, consumer, and market developments affecting credit granting and mortgage lending.
Implement a quality control program to verify policy and legal compliance and completeness of loan documentation.
Compile and analyze mortgage portfolio statistics, identify trends, evaluate underwriting policies and practices, and communicate trends to the Executive Management Team.
Establish annual income and expense budgets for the Mortgage Lending Department.
Serve on assigned committees.
Support retail branch and call center operations related to mortgage acquisition, home equity underwriting, and processing.
Participate in developing mortgage loan promotions with the Marketing department.
Interface with potential Mortgage Lending CUSO clients and pursue mortgage origination and servicing business from other credit unions.
Work with vendors, regulatory agencies, and legal counsel as appropriate.
Supervise Mortgage Loan Department employees, including interviewing, hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Coach, train, and develop employees; recognize strong performance and hold employees accountable for performance, attitude, and behavior.
Meet monthly with each employee to review performance, set goals, and plan improvements.
Maintain safe and sound lending practices, acceptable loan performance, effective processing methods, and strong working relationships with other departments and outside vendors.