AVP, Human Resources Officer

Poppy Bank•Santa Rosa, CA

7d•$85,000 - $110,000•Onsite

About The Position

The AVP, Human Resources Officer works closely with the SVP of Human Resources and the VP, Human Resources Manager on the day-to-day operations of the Human Resources Department. The role maintains confidentiality, promotes positive employee morale, manages time and priorities effectively, and completes assigned projects. The position works in an office, independently, and with minimal supervision. It ensures compliance with Bank policies and procedures and applicable state and federal banking regulations. The position supports and manages a broad range of human resources functions, including recruitment and hiring, onboarding, employee relations, leave administration, payroll, benefits, HR records and systems, investigations, and employment-law compliance. It also contributes to HR initiatives, organizational policies and procedures, employee engagement, reporting, and affirmative action and EEO reporting. The role has no supervisory responsibility. The position includes at least 10 hours of CRA volunteer work per year, typically scheduled during business hours; this time is compensable and mileage is reimbursed. Travel is primarily local during the business day, though some out-of-area and overnight travel may be expected. The role is performed in a non-confined office setting with typically quiet to moderate noise levels. Physical activities include writing, typing, speaking, listening, lifting and carrying up to 10 pounds, sitting, walking, standing, pulling, squatting, kneeling, reaching, and visual tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

At least 5 years of human resources experience, with specialized knowledge in recruitment, benefits administration, leaves of absence, payroll, and HR systems (Paylocity).
Bachelor’s degree in human resources, business, psychology, or a related field, or an equivalent combination of education and experience.
Ability to analyze information, solve problems, and make sound judgments, including through observation, analysis, and drawing conclusions.
Strong organizational skills to manage multiple tasks and projects.
Comprehensive understanding of local, state, and federal employment laws and HR best practices.
Exceptional interpersonal communication and relationship-building skills.
Excellent verbal and written communication skills.
Ability to work comfortably under pressure and meet tight deadlines.
Excellent conflict-management skills and meticulous attention to detail.
Ability to multitask in a fast-paced environment.
Proficiency with MS Office, including Word and Excel, and email and calendar systems.
Ability to perform the stated physical and mental demands of the role, with reasonable accommodations where applicable.
Ability to travel primarily locally during the business day; some out-of-area and overnight travel may be expected.

Nice To Haves

HRCI or SHRM certification is desired.

Responsibilities

Assist with internal and external HR-related matters.
Manage the hiring process and periodically prepare, review, and update job descriptions.
Manage recruitment efforts with vendors and hiring managers and develop recruitment strategies.
Oversee new-hire onboarding, including orientations and benefits enrollment.
Administer HR policies and procedures for company personnel.
Coach and mentor management on employee-relations issues.
Build and maintain relationships with recruiting firms, background-check agencies, and other vendors.
Assist with HR projects and initiatives.
Manage employee leaves of absence, including FMLA, CFRA, PDL, and ADA, in compliance with applicable laws.
Address employee concerns and escalate when necessary; counsel employees on HR policies and procedures.
Collaborate with the SVP of HR and VP Manager on hiring and terminations.
Recognize and raise business and personnel risks.
Partner in payroll processing and manage employee benefits enrollment and administration.
Participate in developing organizational guidelines and procedures and recommend strategies to motivate employees.
Maintain accurate and secure employee records; prepare reports and presentations for HR management; and maintain department records in HR systems and paper files as needed.
Conduct candidate screening as needed.
Assist with investigations into employee complaints and resolutions.
Assist with maintaining the affirmative action program, filing the annual EEO-1, and maintaining other EEO-related records, reports, and logs.
Stay current on HR best practices and trends.
Participate in administrative staff meetings and attend other meetings, such as seminars.
Ensure compliance with federal, state, and local employment laws and Bank policies and procedures.
Complete a minimum of 10 CRA volunteer hours per year; volunteer hours are typically scheduled within business hours, are compensable, and mileage is reimbursed.
Perform other duties as assigned.