AVP, Human Resources Officer

Poppy Bank•Santa Rosa, CA

6d•Onsite

About The Position

The AVP, Human Resources Officer works closely with the SVP of Human Resources and the VP, Human Resources Manager on the day-to-day operations of the Human Resources Department. The role maintains confidentiality, promotes positive employee morale, and requires flexible, efficient time management and the ability to prioritize work and meet deadlines. The officer performs projects as assigned by the SVP of Human Resources and works in the office independently with minimal supervision. The position ensures compliance with Bank policies and procedures and applicable state and federal banking regulations. The role supports the full range of HR operations, including recruiting and hiring, onboarding, employee relations, benefits, leave administration, payroll, employee records, HR systems, reporting, and compliance. It also assists with investigations, organizational policies and procedures, affirmative action and EEO reporting, HR projects, and management guidance. The position has no supervisory responsibility and includes at least 10 hours of CRA volunteer work annually, typically during business hours; this time is compensable and mileage is reimbursed. The position is performed in a non-confined, professional office setting with typically quiet to moderate noise. Travel is primarily local during the business day, though occasional out-of-area and overnight travel may be expected. Physical activities include writing, typing, speaking, listening, lifting and carrying up to 10 pounds, sitting, pulling, walking, standing, squatting, kneeling, reaching, and visual tasks. The position also requires detailed work, problem-solving, communication, presentations, analytical reasoning, handling stress, managing concurrent tasks, and dealing with interruptions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

At least 5 years of experience in Human Resources, with specialized knowledge in recruitment, benefits administration, leaves of absence, payroll, and HR systems, including Paylocity.
Bachelor’s degree in human resources, business, psychology, or a related field, or an equivalent combination of education and experience.
Ability to analyze information, solve problems, and make sound judgments using observation, analysis, and conclusions.
Strong organizational skills and ability to manage multiple tasks and projects.
Comprehensive understanding of local, state, and federal employment laws and best practices.
Exceptional interpersonal communication and relationship-building skills.
Excellent verbal and written communication skills.
Ability to work under pressure and meet tight deadlines.
Excellent conflict-management skills.
Meticulous attention to detail.
Ability to multitask in a fast-paced environment.
Proficiency with MS Office, MS Word, Excel, and email and calendar systems.
Ability to perform the described physical and mental functions, with reasonable accommodations where applicable.
Ability to operate basic business equipment in a professional office setting.

Nice To Haves

HRCI or SHRM certification is desired.

Responsibilities

Assist with internal and external HR matters.
Manage the hiring process and periodically prepare, review, and update job descriptions.
Manage recruitment efforts with vendors and hiring managers and develop recruitment strategies.
Oversee onboarding, including new-employee orientations, benefits enrollment, and a positive new-hire experience.
Administer HR policies and procedures for company personnel.
Coach and mentor management on employee-relations issues.
Build and maintain relationships with recruiting firms, background-check agencies, and other vendors.
Assist with HR projects and initiatives.
Manage employee leaves of absence, including FMLA, CFRA, PDL, and ADA processes, in compliance with applicable laws.
Address general employee concerns and escalate them when necessary; counsel employees on HR policies and procedures.
Collaborate with the SVP of HR and VP Manager on hiring and terminations.
Recognize and bring attention to business and personnel risks.
Partner in payroll processing.
Manage employee benefits enrollment and administration.
Participate in developing organizational guidelines and procedures and recommend strategies to motivate employees.
Maintain accurate, secure employee records and prepare reports.
Conduct candidate screening as needed.
Assist with investigations into employee complaints and their resolution.
Assist with maintaining the affirmative action program, file the annual EEO-1, and maintain other EEO-related records, reports, and logs.
Stay current on HR best practices and trends.
Prepare reports and presentations for HR management.
Maintain department records in HR systems and paper files where necessary.
Participate in administrative staff meetings and attend other meetings, including seminars.
Ensure compliance with federal, state, and local employment laws.
Complete a minimum of 10 CRA volunteer hours per year; volunteer time is typically scheduled during business hours and is compensable, with mileage reimbursed.
Perform other duties as assigned.