AVP BSI Agile Product Lead
About The Position
Travelers’ Bond & Specialty Insurance (BSI) organization provides surety, management liability, and specialty insurance products. The AVP, Agile Product Lead, BSI supports software product management across the BSI business, working collaboratively to drive the product vision, multi-year roadmap, and operating model that connects business strategy to technology delivery. The role serves as the primary cross-BSI business-side interface to Technology and enterprise program leaders, driving outcome-oriented prioritization across BSI’s product circles and ensuring delivery investments generate measurable business results. The position develops the product management discipline and Agile product capability across BSI, including supporting and developing Agile Product Owners (APOs), strengthening discovery and requirements practices for an AI-enabled environment, and aligning product work with business outcomes and objectives and key results (OKRs). It also partners with business, value stream, circle, technology, and enterprise leaders on governance, roadmaps, prioritization, funding, talent development, and technology initiatives.
Requirements
- Bachelor’s degree or equivalent experience.
- At least seven years of experience in software product management, product ownership, or a closely related discipline.
- At least four years of people management or team leadership experience.
Nice To Haves
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field; a Master’s degree or MBA is preferred.
- Eight or more years in software product management or product ownership, with at least five years in a leadership role in a large, matrixed organization.
- Experience in commercial lines or specialty insurance, with familiarity with underwriting workflows, policy lifecycle, or distribution systems.
- Demonstrated experience with scaled Agile frameworks such as SAFe, LeSS, or equivalent, and a track record of OKR-based prioritization and outcome-oriented delivery across multiple concurrent product teams.
- Exceptional communication, collaboration, and influencing skills, including the ability to present complex information and interact with all levels of the organization.
- Knowledge of emerging AI tools and their application in the software product management lifecycle.
Responsibilities
- Introduce modern software product management principles and practices across BSI to improve customer outcomes and achieve measurable business results, including establishing role expectations and performance standards for Agile Product Owners.
- Support and develop the product discipline by matrix-managing and/or directly managing APOs across BSI, and work with value stream and circle leads to ensure APOs own product vision, roadmaps, and outcome measurement.
- Work with SP&E and technology leadership to assess operating rhythms, ceremonies, and governance so the software development process supports a product operating model.
- Partner with business stakeholders, Value Stream Leaders, and the Senior Leadership Team to develop the product vision and multi-year roadmap across BSI business circles, providing an integrated view of objectives and key results.
- Evolve requirements and discovery practices for the AI era, creating repeatable approaches for capturing business intent, acceptance criteria, and outcome hypotheses that AI tooling can use.
- Drive adoption of AI-assisted backlog development, user story generation, acceptance test creation, and dependency analysis, while ensuring generated artifacts are business-validated, traceable, and production-ready.
- Drive outcome-oriented prioritization and funding with SP&E colleagues, Value Stream Leaders, and Circle Leaders; lead budget preparation and management, including OKR definition, prioritization, and initiative scoping.
- Serve as the primary business leader interfacing with Enterprise Tech & Ops on product or business initiatives, partnering with the technology PMO on broader SDLC+ work.
- Coach, mentor, and provide feedback to matrixed associates, and execute the BSI Software Product Management community of practice with Enterprise SDLC+ leaders to define roles, standards, and development resources.
- Build Agile product capability across BSI by identifying gaps, developing an upskilling plan, and contributing to talent strategy and product-function career pathing.
- Perform other duties as assigned.
Benefits
- Health insurance coverage for employees and eligible family members from the first day of employment.
- Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
- Paying it Forward Savings Program contributions to an employee’s 401(k) when the employee makes student loan payments.
- A pension plan funded 100% by Travelers.
- At least 20 days of paid time off annually.
- Nine paid company holidays.
- Wellness program with tools, discounts, and resources for wellness and caregiving needs.
- Free professional counseling, health coaching, and other mental health resources.
- Matching Gift and Volunteer Rewards program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
