AV Systems Technician

Almo • Philadelphia, PA

2d • Onsite

About The Position

The Link Lab Technician will be integral to our Technical Services teams, working onsite in our Philadelphia office/warehouse facility. This role will be responsible for a variety of responsibilities as needed included, but not limited to, provisioning and managing AV-related devices, building and maintaining AV racks, and overseeing the shipment and upkeep of remote kits for commissioning projects. Additionally, the Link Lab Technician will help maintain the laboratory workspace and support ongoing growth and efficiency initiatives. As a newly formed position, the Link Lab Technician role will evolve with the department's and customers' needs, offering significant opportunities for hands-on learning, professional development, and potential career advancement into programming or other technical roles.

Requirements

• High school diploma or equivalent required.
• Familiarity with software/firmware updates, basic networking, and computer hardware.
• Comfortable using hand tools and power tools for rack assembly.
• Strong attention to detail and commitment to quality.
• Excellent organizational and time-management abilities.
• Team-oriented mindset with good communication skills.
• Self-motivated, adaptable to changing project needs, and eager to learn new skills.

Nice To Haves

• Associate's or bachelor's degree in a related field.
• General understanding of AV gear.
• Prior experience in a warehouse or technical staging environment.
• Any AV or IT certifications (e.g., CTS, manufacturer-specific).

Responsibilities

• Opening, connecting, updating, and installing necessary software or firmware on a variety of AV and IT devices.
• Collaborating with the Programming team to load or configure devices according to specific project requirements.
• Assembling and building AV racks from scratch, including mounting components, ensuring proper wiring and labeling, and conducting thorough testing.
• Maintaining complete, ready-to-deploy remote commissioning kits (laptops, MiFi hubs, cables, connectors).
• Inspecting and refurbishing returned kits to confirm they are fully functional and restocked with necessary components.
• Coordinating with shipping and warehouse teams to ensure timely delivery of kits.
• Maintaining a clean, organized, and efficient lab environment, including tool and equipment storage, and tracking consumable inventory.
• Coordinating with warehouse, sales, engineering, and other departments to meet deadlines and uphold quality standards.
• Adapting to new challenges and evolving project demands, identifying process enhancements, and contributing innovative ideas.
• Performing tasks outside the typical scope of device provisioning and rack fabrication to support team success and Almo's service offerings.

Benefits

• Opportunities for hands-on learning.
• Professional development.
• Potential career advancement into programming or other technical roles.
• Additional incentives for opting into special projects requiring weekend or off-hour work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED