AV Systems Technician

ALMO CORPORATION•Philadelphia, PA

3d•Onsite

About The Position

The Link Lab Technician will be integral to our Technical Services teams, working onsite in our Philadelphia office/warehouse facility. This role will be responsible for a variety of responsibilities as needed included, but not limited to, provisioning and managing AV-related devices, building and maintaining AV racks, and overseeing the shipment and upkeep of remote kits for commissioning projects. Additionally, the Link Lab Technician will help maintain the laboratory workspace and support ongoing growth and efficiency initiatives. As a newly formed position, the Link Lab Technician role will evolve with the department’s and customers’ needs, offering significant opportunities for hands-on learning, professional development, and potential career advancement into programming or other technical roles.

Requirements

High school diploma or equivalent required.
General understanding of AV gear is strongly preferred.
Familiarity with software/firmware updates, basic networking, and computer hardware.
Comfortable using hand tools and power tools for rack assembly.
Strong attention to detail and commitment to quality.
Excellent organizational and time-management abilities.
Team-oriented mindset with good communication skills.
Self-motivated, adaptable to changing project needs, and eager to learn new skills.
Ability to lift and move individual AV components (typically less than 50 lbs).

Nice To Haves

Associate’s or bachelor’s degree in a related field is a plus.
Prior experience in a warehouse or technical staging environment is beneficial but not mandatory.
Any AV or IT certifications (e.g., CTS, manufacturer-specific) are a bonus.

Responsibilities

Opening, connecting, updating, and installing necessary software or firmware on a variety of AV and IT devices.
Ensuring each device is configured properly and repacking equipment for safe shipment or storage.
Collaborating with the Programming team to load or configure devices according to specific project requirements.
Assembling and building AV racks from scratch, including mounting components, ensuring proper wiring and labeling, and conducting thorough testing.
Maintaining complete, ready-to-deploy remote commissioning kits (laptops, MiFi hubs, cables, connectors).
Inspecting and refurbishing returned kits to confirm they are fully functional and restocked with necessary components.
Coordinating with shipping and warehouse teams to ensure kits reach their destinations on time.
Maintaining a clean, organized, and efficient lab environment, including overseeing tool and equipment storage, tracking consumable inventory, and ensuring stations are prepared for incoming projects.
Coordinating with warehouse, sales, engineering, and other departments to meet deadlines and uphold quality standards.
Adapting to new challenges and evolving project demands, identifying process enhancements, and contributing innovative ideas for increased efficiency.
Performing tasks outside the typical scope of device provisioning and rack fabrication to support the overall success of the team and advance Almo’s growing service offerings.