AV Systems Specialist

Communications Engineering CompanyRaleigh, NC
Onsite

About The Position

As an AV Systems Specialist, you'll be an integral part of the CEC team. We help customers run their organizations better through the technology solutions we provide-and you can be part of this essential mission. Our AV technicians work on the front lines to bring customers' technology visions to life. Every day is different, challenging, and rewarding. CEC is a great place to accelerate your career. Help CEC's wide variety of customers deploy technology to meet their safety, collaboration, and communication goals. Support the AV Team in designing, implementing, and servicing technology solutions to address customers' specific business needs while also aligning with the company's overall strategic direction.

Requirements

  • 2+ years of AV installation experience in a similar role with CEC or equivalent company.
  • Strong communication skills
  • General construction or mechanical knowledge.
  • CTS certification (CTS-I preferred).
  • Valid driver's license.
  • Working knowledge of AV communications systems.
  • PC proficiency is essential (Windows environment)
  • Strong working knowledge of Microsoft products is preferred.
  • Understanding of IT networking/servers.

Nice To Haves

  • Ability to lead projects preferred.

Responsibilities

  • Provide technical knowledge and expertise to support the installation, programming, and training of CEC-provided AV solutions, such as video systems, control systems, IP networking, videoconferencing, and live and installed sound systems.
  • Build strong customer relationships and maintain excellent customer communication; address customer questions and concerns.
  • Define problems, collect, data, establish facts, and draw valid conclusions.
  • Support CEC's AV Engineering group regarding customer-supported system.
  • Install, program, test, and train customers on CEC-provided AV systems.
  • Work in conjunction with other technicians to increase knowledge about technology systems.
  • Ensure high-quality workmanship that aligns with CEC's quality program.
  • Travel to customer locations to provide technical expertise.
  • Maintain a clean work environment.
  • Comply with CEC's safety program.
  • Complete service tickets as assigned as part of CEC's 24/7 on-call service rotation.
  • Complete other duties as assigned.

Benefits

  • Advancement opportunity
  • Professional growth
  • Lucrative bonus program tied to continuous learning and training.
  • Competitive compensation
  • Health benefits
  • Paid time off
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