AV Service Technician - AV Integration

TEKsystems•Hartford, CT

2d•Onsite

About The Position

We are looking for an experienced AV Service Technician to support onsite service, troubleshooting, and maintenance of commercial, permanently installed AV systems in the Hartford area. This role is for someone with a strong technical background who is comfortable working in the field and handling complex systems. Candidates from AV integration or service environments are strongly preferred. Advanced-level live event or production experience is also acceptable, provided the candidate has deep technical skills that translate to installed systems.

Requirements

Strong hands-on experience supporting installed commercial AV systems
background working for an AV integration or AV service company
Experience with Crestron control systems (service-level troubleshooting)
Experience working inside DSP files (Biamp and/or QSC)
Familiarity with Dante and networked audio concepts
Comfortable working onsite in the field around Hartford, CT
Advanced technical experience, including: DSP-based audio workflows using Biamp or QSC
Control system troubleshooting (Crestron or similar)
Dante/networked audio environments
Complex signal flow and system-level troubleshooting

Nice To Haves

AVIXA CTS or CTS-I
Experience supporting Microsoft Teams Rooms or Zoom Rooms
Basic AV networking knowledge (VLANs, multicast, IGMP)

Responsibilities

Perform onsite service calls, troubleshooting, and break/fix support for installed AV systems
Diagnose and resolve audio, video, control, and system-level issues
Open, review, and modify DSP files to troubleshoot and fine-tune audio systems
Work with Crestron control systems and coordinate with programmers as needed
Support networked AV systems, including Dante-based audio environments
Communicate professionally with clients onsite and document work performed
Collaborate with internal engineering and service teams