AV Sales Specialist

Any Hour Group•Park City, UT

23h•Onsite

About The Position

The AV Sales Specialist sells audio-visual and smart home solutions to residential and commercial clients, including entertainment systems, whole-home audio, home theaters, smart lighting, networking, surveillance, and automation products. The specialist educates clients on technology, conducts in-home and on-site consultations, designs custom solutions, and coordinates with installers to support an exceptional customer experience. The role is suited to a high-energy sales professional with a passion for technology, strong interpersonal skills, and the ability to build trust and close sales in a consultative environment. The position is based at Lifestyle Electronics in Park City, Utah, and involves travel of up to 50%. It includes regular travel to client homes and offices, as well as occasional vendor training events.

Requirements

3–6+ years of experience in AV, home automation, or technology sales.
Strong knowledge of audio-visual systems, smart home technologies, and low-voltage products, such as Crestron, Savant, Control4, and Lutron.
Excellent communication and presentation skills.
Tech-savvy, with the ability to learn and explain systems clearly.
Valid driver’s license and reliable transportation.
Ability to lift and carry demonstration equipment weighing up to 30 pounds.
Ability to walk through homes, climb ladders, and access attics or basements during site assessments.

Nice To Haves

Experience conducting in-home or B2C sales.
Experience using CRM or sales platforms such as D-Tools or WeQuote.

Responsibilities

Develop new clients by prospecting custom builders, architects, property managers, real estate agents, and existing clients.
Maintain CRM documentation for prospecting and follow-up, and meet or exceed minimum prospecting KPIs.
Conduct in-home and on-site consultations to assess customer needs and preferences.
Educate clients on available AV, smart home, and networking solutions.
Design and propose customized AV systems, including equipment, layout, and pricing.
Create and present professional proposals with clear scopes of work.
Follow up on leads generated through marketing, showroom visits, and referrals.
Maintain CRM documentation for sales activity, customer interactions, and follow-up schedules.
Collaborate with marketing and operations teams to align on promotions and offerings.
Work with the Smart Home or AV installation team to confirm job scope and installation timelines.
Conduct project walkthroughs with installers and clients when needed.
Document and communicate change orders and upgrades.
Serve as the primary point of contact throughout the sales and pre-install process.
Ensure a seamless transition from sale to installation, addressing concerns and clarifying scope.
Maintain long-term client relationships to support referrals and repeat business.
Stay current with AV and automation technologies and industry trends.
Attend training sessions and vendor demonstrations to maintain product knowledge.
Assist in updating sales tools, showroom setups, and demonstration systems.