AV Project Manager

Diversified•Nashville, TN

4d•$80,000 - $110,000

About The Position

The AV Project Manager is responsible for the scope, schedule, cost, quality, and client satisfaction of audiovisual systems integration projects throughout their full lifecycle, from initiation through closing. The role oversees project management functions across assigned projects, budgets, and scopes, and serves as the accountable lead with direct control over project activities. The work centers on written and verbal communication with project stakeholders, coordinating teams and deliverables, and completing projects on time, within budget, and to the customer’s satisfaction. As the primary client interface, the Project Manager builds and maintains long-term client relationships and manages expectations, communications, and satisfaction. The role coordinates internal and external stakeholders, including account executives, directors, installation technicians, subcontractors, clients, engineering, CAD, and programming teams. Project Managers also monitor labor, equipment, and materials budgets; schedules; project financials and billings; quality; staffing; and risks. They facilitate design reviews, coordinate programming and system checkout, oversee punch-list completion, and arrange project training and turnover to clients, service, and sales teams. Projects involve varying system designs, site conditions, stakeholders, and expectations. Success requires balancing scope, schedule, budget, quality, and client satisfaction while managing change, decisions, and complex technical, political, and interpersonal challenges. The position includes frequent travel, mostly local driving to job sites, and regular exposure to construction-site conditions as well as office work.

Requirements

At least 3 years of experience as a project manager, with familiarity with audiovisual systems in commercial construction trades or an office environment.
Familiarity with audiovisual systems installations.
Knowledge of low-voltage electrical projects.
Strong verbal and written communication skills.
Supervisory and people skills, including the ability to lead teams and delegate effectively.
Ability to diagnose and resolve complex technical, political, and people-related problems.
Ability to focus on clients and understand how technology can meet their business needs.
Strong organization, time management, prioritization, planning, and expectation-management skills.
Ability to forecast and manage risks and remain effective in tense situations.
Associate or bachelor’s degree, or equivalent experience.
AVIXA CTS certification.
Valid driver’s license in the employee’s state of residence.

Nice To Haves

PMP certification from the Project Management Institute.
Other relevant certifications, depending on the technology focus of the position.

Responsibilities

Own assigned projects and serve as the single point of responsibility and accountability.
Manage project scope, schedules, budgets, quality, risks, staffing, cost, timing, and client satisfaction throughout the project lifecycle.
Coordinate project communications, stakeholder engagement, meetings, decisions, task lists, and follow-up.
Lead and coordinate work teams for AV systems integration installation projects, delegating responsibilities and supporting team members.
Maintain relationships and communication with clients, account executives, directors, installation technicians, subcontractors, and other stakeholders.
Develop and communicate project updates as required.
Monitor labor, equipment, and materials budgets, project financials, profitability, and timely and accurate client billings.
Provide or direct technical and administrative support for project team members.
Develop and maintain project schedules and coordinate engineering, CAD, programming, and other deliverables.
Perform field verification of prospective work sites, document issues, and communicate potential issues and solutions.
Coordinate drawings and documentation among internal and external stakeholders.
Facilitate and direct design reviews to ensure documentation is suitable for field use.
Coordinate system programming and final system checkout, and provide punch lists after substantial completion.
Contract with contractors and other trades when necessary.
Ensure project quality and continuous improvement of established processes.
Coordinate project training and turnover to the client, service department, and sales.
Resolve destructive conflict and manage changing project conditions and stakeholder decisions.

Benefits

Multiple medical plan options.
Company HSA and HRA contributions.
Dental coverage, including orthodontic benefits, and vision plans.
Company-paid basic life and AD&D insurance.
Short-term and long-term disability insurance.
Employee Assistance Program (EAP).
Three weeks of paid time off, plus company holidays and floating holidays.
401(k) with company match.
Paid maternity leave.
Healthcare and dependent care flexible spending accounts.
Voluntary critical illness, hospital indemnity, accident, pet, homeowners and auto insurance, supplemental life and AD&D coverage, and legal services.
Commuter benefits.