AV Project Manager

Diversified•Nashville, TN

About The Position

The AV Project Manager oversees audiovisual systems integration projects throughout their full lifecycle, from initiation through closing. The role is accountable for project scope, schedule, cost, quality, budget performance, profitability, and client satisfaction, and serves as the primary point of responsibility and interface for assigned projects. The Project Manager coordinates project stakeholders and team members, communicates project decisions and updates, manages client expectations and relationships, and supports continuous improvement of established processes. The position coordinates project planning and execution, including schedules, technician task lists, engineering, CAD and programming deliverables, drawings, documentation, system programming, checkout, punch lists, and project turnover. It monitors labor, equipment, materials, cost, timing, and staffing, and coordinates contractors and other trades when needed. The role includes field verification and regular exposure to construction sites, as well as frequent car travel and occasional air travel to project locations.

Requirements

At least 3 years of experience as a project manager, with familiarity with audio/video systems in a commercial construction trades setting or office environment.
Familiarity with audio/video system installations.
Knowledge of low-voltage electrical projects.
Strong written and verbal communication skills.
Supervisory, people-management, and leadership skills.
Ability to diagnose and resolve complex technical, political, and people-related problems.
Ability to coordinate and work effectively with clients, teams, and multiple stakeholders.
Ability to delegate, set and manage expectations, plan, organize time, set priorities, and forecast and manage risks.
Ability to remain effective in tense situations and solve problems.
Associate or bachelor's degree, or equivalent experience.
Valid driver's license in the employee's state of residence.
Ability to comply with job-site safety regulations; personal protective equipment is usually required on job sites.
Ability to use keyboards, test equipment, and controls required for systems integration installation projects.
Ability to occasionally climb ladders, use stairs, and lift or move materials weighing up to 20 pounds.

Nice To Haves

Project Management Professional (PMP) certification from the Project Management Institute is desired.
AVIXA CTS certification.
Other relevant certifications may be required or preferred based on the technology focus of the position.

Responsibilities

Own assigned projects and serve as the single point of responsibility and accountability for their completion.
Manage project scope, schedule, budget, quality, profitability, billings, and customer satisfaction throughout the project lifecycle.
Coordinate project communications, stakeholder engagement, client and internal meetings, decisions, and project updates.
Provide leadership and clear ownership within Diversified, including timely written and verbal communication and follow-up.
Develop and maintain project schedules, task lists, and plans for installation teams.
Coordinate engineering, CAD, programming, drawings, documentation, design reviews, system programming, final checkout, and punch lists.
Manage client expectations, communications, relationships, and satisfaction.
Monitor labor, equipment, and materials budgets, as well as project cost, timing, and staffing.
Provide or direct technical and administrative support to project team members and assist them as needed.
Perform field verification of prospective work sites; document site issues and communicate potential problems and solutions.
Contract with contractors and other trades when necessary.
Coordinate project training and turnover to the client, service department, and sales.
Resolve destructive conflict, manage project risks and change, and promote quality and continuous improvement.
Ensure schedule performance, quality of the delivered solution, timely and accurate client billings, and project budget performance.