AV Programmer (Req #1456)

ePlus Technology, inc.•New York, NY

3d•$35 - $55

About The Position

The AV Programmer serves as a technical resource and team member on the Professional Services Collaboration systems delivery team, delivering collaborative audiovisual systems to customers. The role involves programming and commissioning AV systems, configuring and troubleshooting devices, installing and wiring equipment, and coordinating work with customers, coworkers, project managers, and other stakeholders. The position requires travel and candidates must be located in or near Rochester, Buffalo, Syracuse, Albany, or New York City, New York. The AV Programmer reports job conditions and completed work to the Project Manager daily, documents completed projects and provides closeout deliverables, maintains and procures materials needed for onsite installation, meets project deadlines, and self-manages workload according to forecasted schedules. The role also requires the ability to lead projects and team members, teach and mentor others, and work independently or collaboratively in a fast-paced environment. The initial base salary range is $35.00 to $55.00 per hour. Final compensation may depend on job-related knowledge, experience, skills, certifications, and geographic location; commissions and discretionary bonuses may also be included. ePlus offers medical, financial, and other benefits depending on the position, including 401(k) eligibility, an employee stock purchase program, and paid time off such as vacation, sick time, and personal leave. The position involves seated work and occasional standing or walking. Reasonable accommodations are available in accordance with applicable laws.

Requirements

At least 5 years of audio/visual programming experience.
Control programming experience with Extron, Crestron, QSC, or Cisco.
Commissioning experience with Logitech, HP Poly, and Crestron Flex.
DSP programming experience with QSC, Biamp, or Shure.
Experience with Microsoft Teams and Zoom.
Experience configuring switches and IP settings for AV devices, such as Crestron, Extron, and Cisco video endpoints.
Experience racking equipment and wiring equipment racks.
Proficiency in cable pulling and audio, video, control, and network terminations.
Advanced understanding of signal flow, wiring, and building structural standards.
Knowledge of AV signaling standards, including HDMI video, display types and uses, and balanced or unbalanced line-level, microphone, and 70V/8-ohm speaker audio signals.
Knowledge of connectors including HDMI, BNC, RCA, XLR, ¼-inch TRS, Phoenix, and RJ45.
Knowledge of digital signage hardware and delivery methodology.
Ability to troubleshoot complex AV equipment and system failures.
Ability to understand and review AV schematic drawings and build systems from them.
Understanding of audio and video theory and how to use test equipment to verify system functionality.
Knowledge of basic power and electrical concepts.
Construction knowledge, including proper equipment installation in ceilings and walls.
Proper hand- and power-tool operation and safety practices.
Ability to thrive in a challenging, fast-paced environment.
Ability to self-manage work and achieve results within acceptable timeframes while maintaining quality.
Ability to communicate effectively with coworkers, customers, vendors, management, and other stakeholders.
Strong verbal and written communication, customer-facing skills, a positive attitude, and excellent customer service skills.
Ability to work independently and in a team environment.
Ability to lead projects and project team members.
AVIXA CTS certification.
Must be located in or near Rochester, Buffalo, Syracuse, Albany, or New York City, New York.

Nice To Haves

AVIXA CTS-I certification.

Responsibilities

Serve as a technical resource on the Professional Services Collaboration systems delivery team.
Communicate accurately with customers, coworkers, and project stakeholders.
Report job conditions and work completed to the Project Manager daily.
Close out and document completed projects, and provide closeout deliverables to the Project Manager.
Maintain and procure materials required for onsite installation.
Meet installation deadlines as directed by the Project Manager.
Self-manage workload based on the forecasted project schedule.
Travel as required.
Program and commission audiovisual control, DSP, and collaboration systems.
Configure switches and IP settings for AV devices.
Rack equipment; wire racks; pull cables; and terminate audio, video, control, and network connections.
Troubleshoot complex AV equipment and system failures.
Review AV schematic drawings and build systems from them.
Lead projects and project team members, and teach and mentor others.
Work independently and as part of a team while managing a range of customers and technical situations.
Maintain effective communication with coworkers, customers, vendors, and management, presenting a positive professional image.
Provide excellent customer service and use a solutions-oriented approach with internal and external stakeholders.