AV - Programmer

Quadrant, Inc.•Falls Church, VA

5d•Remote

About The Position

The A/V Programmer serves as a quality checkpoint between the staging area and the installation site. Under the general direction and supervision of the Director of Operations and Integration of the Unified Communications Solutions team, or an assignee, the role prepares, configures, tests, and documents audiovisual systems before installation. The programmer collaborates with project teams, including programmers and project managers, and provides timely solutions to challenges arising during commissioning. The work includes handling equipment in the warehouse; unpacking and repacking equipment for testing and configuration; loading firmware, code, DSP files, and other hardware configurations; recording hardware information and settings; and setting up, testing, troubleshooting, updating, and retesting systems to meet customer requirements. The role also investigates issues with vendors or internal resources, processes vendor RMAs, backs up final code and system documentation, communicates project status and lessons learned to internal stakeholders, and helps ensure installation teams receive complete equipment packages. The position also assists with staging-area cleanliness, organization, and consumables stock.

Requirements

At least 5 years of experience working in the AV/VTC industry in an applicable role.
Experience as a programmer or engineer.
Experience with Crestron program creation and development, and implementation of small- to large-scale AV systems, including video and audio teleconferencing, analog/digital video switching systems, sound systems, lighting, and displays.
Experience with design specifications and configuring and fine-tuning AV equipment.
Ability to prioritize urgent work quickly and accurately, work with little oversight, meet deadlines, and stay organized.
Working knowledge of audio, video, networking equipment, and software, including Biamp, Crestron, Extron, AMX, QSC, and Cisco.
Ability to read and work from AV and general construction drawings.
Competence in system configuration and software and hardware installation of common AV equipment in a production-type environment.
Understanding of low-voltage electrical installation practices and concepts.
Ability to pass background checks and work in secure government facilities.
Certification in at least one of the following: Biamp, Crestron, Extron, or AMX.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Interpret design specifications and configure and fine-tune audiovisual equipment, including projectors, displays, audio systems, and control interfaces.
Collaborate with project teams, including programmers and project managers.
Document system configurations and provide timely solutions to challenges that arise during commissioning.
Check equipment in and out of the warehouse.
Unbox and rebox equipment for testing and configuration.
Load firmware, code, DSP files, and other hardware configurations.
Document required hardware information and settings.
Set up, test, troubleshoot, update, and retest audiovisual systems until they meet customer requirements and operate at peak performance.
Troubleshoot issues and work with appropriate vendors or internal resources to determine root causes.
Process vendor-related RMAs.
Back up final code versions and system documentation.
Communicate project status and lessons learned to internal stakeholders.
Assist with adding and documenting project consumables so installation teams have a complete, executable equipment package.
Act on supervisor instructions.
Assist the Staging Area Rack Fabricator with maintaining staging-area cleanliness, organization, and consumables stock.