Mid-Level AV-VTC Engineer (Programmer)

Chenega Corporation•Fort Belvoir, VA

About The Position

The Mid-Level AV-VTC Engineer (Programmer) develops and maintains existing audiovisual (AV) capabilities at the client’s headquarters and subordinate sites, ensuring the AV Engineering Team has the tools needed to support the customer’s mission. The role provides advanced programming, maintenance, operational, and troubleshooting support for AV and video teleconferencing (VTC) systems in sensitive, mission-critical environments. The engineer supports VTC capabilities and collaborates with AV engineering teams on new spaces, upgrades, patches, user-interface design, system integration, and customer training. The position requires advanced Crestron programming and broad knowledge of AV equipment, control signal flow, networking, VTC technologies, and troubleshooting test equipment. The engineer manages customer needs and schedules, prioritizes work across enterprise AV systems, and helps keep high-visibility systems available and functional. The position is based at Ft. Belvoir, Virginia, and may require travel to customer sites globally, including CONUS and OCONUS travel of up to 15% as needed. A Top Secret clearance with SCI eligibility is required. The listed estimated salary range is USD $159,300 to $165,256 per year.

Requirements

  • Bachelor’s degree in an information technology field, or a high school diploma/GED plus at least four additional years of experience in lieu of a degree.
  • At least 10 years of experience in AV programming, engineering, and maintenance.
  • Senior-level knowledge and experience configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies.
  • Advanced knowledge of AV, control signal flow, and test equipment for troubleshooting.
  • CompTIA Security+ certification, or ability to obtain it within 90 days of hire.
  • U.S. citizenship.
  • Top Secret clearance with SCI eligibility.
  • Successfully pass background and drug screening.
  • Strong time-management skills and ability to multitask across AV projects and initiatives in a high-stress, performance-based environment.
  • Ability to apply Security Technical Implementation Guides (STIG) requirements to UC technologies.
  • Strong networking skills and understanding of AV over IP technologies, including NXV, NAX, Dante, and AES67.
  • Effective interpersonal, written, and verbal communication skills; ability to communicate directly with customers, vendors, and service providers.
  • Knowledge of 2D CAD drawing development using Visio, AutoCAD, or an equivalent tool.
  • Ability to travel globally to customer sites as needed and to travel CONUS and/or OCONUS up to 15% as required.
  • Understanding of DIA tactics, techniques, and procedures (TTPs), DoD and DISA VTC requirements, and DoD classified and unclassified environments.
  • Ability to troubleshoot Cisco UC technologies, including basic and advanced issues.
  • Knowledge of AV/VTC sessions, call managers, scheduling, and AV/VTC services with outside agencies for executive-level users.
  • Ability to use KIV-7 encryption keys for ISDN/IP classified connectivity.
  • Experience with IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, firewall traversal, SIP, H.323, relevant video standards, DoD Video Security Technical Implementation Guides (STIG) processes, and DISA operational requirements.
  • Working knowledge of SIP, ISM, H.232, H.320, H.460, TLS, RTP, SRTP, TCP/IP and UDP, content-control protocols, video-compression standards, packet analyzers, routing protocols, and networking fundamentals.
  • Knowledge of Tandberg, Polycom, and Cisco video and voice technologies.
  • Working knowledge of commercial construction methods, including ceiling-deck construction, wall framing, structural engineering, electrical wiring, and cable/fiber installation.
  • Familiarity with AR 25-1 and DoD PAM 25-91.
  • Experience with Cisco Unified Communications Manager and Cisco Meeting Server technologies operations and maintenance.
  • Experience with multi-security classified and unclassified IP video teleconferencing and presentations.
  • Senior-level experience with networking, LAN/WAN, and Telecommunications Industry Association (TIA) cabling standards.
  • Proficiency with Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook.
  • Knowledge of TCP/IP network routing and switching.
  • Ability to communicate effectively orally and in writing, establish priorities, meet deadlines, maintain integrity and accountability, and demonstrate problem-solving and leadership skills.

Nice To Haves

  • Crestron Master Certification.
  • Certification, knowledge, or experience with AMX or Extron control systems.
  • Experience with programming languages such as C+, C++, C#, Visual Basic, or HTML.
  • Experience with audio digital signal processors (DSPs).
  • Knowledge of wireless technologies.
  • Experience with DITSCAP/8500.2 information assurance controls.
  • Understanding of PKI.

Responsibilities

  • Provide advanced operational programming, maintenance, and support for all audio-video systems.
  • Provide direct support for VTC capabilities and contribute to user-interface design and integration with AV engineering teams building new spaces or performing upgrades and patches.
  • Use advanced Crestron programming skills to manage, operate, and maintain AV equipment and suites.
  • Design and configure touch panels; read and interpret electronic schematics to troubleshoot, repair, and debug systems.
  • Complete AV programming tasks in a timely and quality-conscious manner.
  • Manage customer needs and schedules and prioritize work across enterprise AV systems with varying usage and dependencies.
  • Assist with customer training and transfer of knowledge and system-use practices.
  • Work as a key team member to troubleshoot and develop solutions that keep high-visibility systems available and functional.
  • Use advanced knowledge of AV, control signal flow, and test equipment to troubleshoot systems.
  • Remain current with industry trends and emerging technologies.
  • Complete annual company and customer training according to established policies and procedures.
  • Record labor hours daily in the online corporate system.
  • Attend customer in-person meetings and conferences as requested.
  • Perform other duties as assigned.

Benefits

  • The posting states that Chenega MIOS offers a broad range of benefits, but does not specify individual benefits.
  • The company describes well-being programs and flexibility to support team members’ health and well-being.
  • The company offers professional development opportunities, including on-the-job learning and formal development programs.
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