Audio Visual - AV Lead Technician (MA)

Superior Communication Services•Framingham, MA

2d•Onsite

About The Position

We connect people to the world by designing, installing, and maintaining advanced AV solutions that are easy to use. From corporate conference rooms and LED video walls to fitness center AV systems and DirectTV, we deliver technology that works - every time. SCS operates nationally with offices in Massachusetts, Texas, Illinois, and North Carolina. We serve clients across multiple industries and we’re growing fast. If you’re looking to sharpen your skills, lead crews, and build a career in AV, this is the role. Our core values: Results Oriented | Transparent | Disciplined | Accountable | Aligned At SCS, this role is designed to grow. Field Leads who demonstrate the drive, discipline, and results we expect develop into Field Supervisors and beyond. We promote from within whenever we can. If you come in, own your work, and consistently deliver, there is a clear path forward. The typical path: Lead AV Technician → Field Supervisor → Associate Project Manager The Lead AV Technician is responsible for executing permanent AV installations on time, on spec, and to the standard SCS clients expect. You will lead on-site crews, manage materials, coordinate with Project Managers, and deliver clear field reporting on every job. This role requires someone who can work with their hands and lead a team - the bigger the crew, the more you’re running it.

Requirements

5+ years of hands-on AV installation experience in commercial environments
Proven ability to lead a crew on-site - you’ve been the person other techs look to
Strong working knowledge of low-voltage wiring, AV rack builds, display and speaker mounting, camera installation, and signal flow
Clear communicator - written field reports matter here as much as your technical skills
Comfortable traveling up to 2–3 weeks at a time with a valid driver’s license and clean driving record
High School Diploma or equivalent required — we hire based on what you can do

Nice To Haves

OSHA 10
CTS (Certified Technology Specialist)
Crestron Certification
DSP Certifications: QSYS, Biamp, Harman, or Shure

Responsibilities

Install, terminate, and commission permanent AV systems: speakers, cameras, displays, projector screens, LED video walls, conference room solutions, fitness center audio/video, and everything in between
Lead on-site crews of up to 5 technicians: delegate tasks, set the pace, hold the standard
Manage on-site materials: receive, inventory, track, and report on equipment and supplies throughout the job
Provide detailed daily field reports: progress, issues, crew performance, and material status
Coordinate directly with the on-site Project Manager and report back to the SCS home office when working remotely
Identify scope discrepancies, site conditions, or installation challenges early and communicate them clearly
Represent SCS professionally on every job site, with every client, every day