AV Engineer - Senior

Freddie Mac•McLean, VA

7d•$99,000 - $149,000•Onsite

About The Position

Freddie Mac is seeking a Senior Media Services Engineer to support its Media Services team. The role designs, maintains, troubleshoots, commissions, and improves integrated audiovisual systems across the McLean headquarters campus and regional offices. Supported environments include conference and huddle rooms, training and configurable spaces, executive areas, digital signage, collaboration spaces, and live events. Working with the Chief Engineer, the engineer serves as a senior technical resource for AV engineering standards, system reliability, project delivery, documentation, and escalations. The position supports stable, user-friendly AV experiences for employees, executives, business partners, and event teams. This includes daily meetings, Microsoft Teams-enabled collaboration, high-profile presentations, town halls, hybrid events, broadcasts, and campus events. The engineer coordinates multiple on-site projects, keeps stakeholders informed, partners with internal teams and external vendors, and contributes to preventive maintenance and continuous improvement. Occasional early mornings, evenings, weekends, or on-call support may be required.

Requirements

High school diploma or equivalent required.
Six or more years of hands-on experience designing, installing, supporting, commissioning, or maintaining professional AV systems in enterprise, corporate, campus, broadcast, live event, or high-end conferencing environments.
Strong knowledge of AV signal flow, audio processing, video distribution, control systems, conferencing platforms, microphones, displays, cameras, DSPs, switchers, matrix systems, wireless presentation, streaming, and AV-over-IP solutions.
Experience supporting Microsoft Teams Rooms, Poly, Cisco Webex, Zoom Rooms, Teams Live, or similar collaboration and broadcast platforms in an enterprise environment.
Ability to troubleshoot integrated AV systems across hardware, software, network, cabling, control, audio, video, and user workflow layers.
Methodical problem-solving ability, including assessing issues, documenting findings, communicating options, and driving timely resolution.
Ability to create, read, interpret, and update technical drawings, rack elevations, wiring diagrams, floor plans, scopes of work, commissioning documents, and vendor closeout packages.
Experience coordinating with vendors, integrators, contractors, internal technology teams, facilities teams, and event stakeholders during installation, maintenance, repair, and project delivery.
Excellent written and verbal communication skills and the ability to support executives, business users, event teams, vendors, and technical teams in a calm, professional, customer-focused manner.
Strong organizational, documentation, and communication skills, including the ability to manage multiple on-site projects, urgent escalations, milestones, maintenance needs, and event deadlines while keeping stakeholders informed.
Ability to lift, carry, move, mount, and install AV equipment as required.
Ability to stand, walk, bend, kneel, climb ladders, and work in equipment racks, ceilings, conference rooms, event spaces, and other supported corporate areas.
Must comply with Freddie Mac safety, security, badge, access, and workplace procedures.

Nice To Haves

Technical training in audiovisual systems, electronics, IT, networking, or a related field.
Familiarity with Visio and/or AutoCAD.
AVIXA CTS, CTS-I, CTS-D, or equivalent AV industry certification.
Certification with Crestron, Extron, Q-SYS, Biamp, Shure, Dante, Planar, Samsung Pro AV, Poly, Cisco, Microsoft Teams Rooms, or similar enterprise AV platforms.
Familiarity with enterprise network fundamentals, including VLANs, IP addressing, QoS, PoE, AVB, Dante, and AV transport protocols.
Experience supporting large-scale live events, executive broadcasts, town halls, production audio, streaming, recording, or hybrid event environments.
Experience supporting AV projects from requirements gathering through design review, vendor coordination, installation, commissioning, punch-list completion, documentation, and support handoff.
Experience in financial services, regulated corporate environments, secure campuses, or enterprise support organizations.

Responsibilities

Design, deploy, configure, maintain, and improve AV systems for meeting rooms, collaboration spaces, executive areas, digital signage, and live event environments.
Collaborate with the Chief Engineer on AV engineering standards, technical priorities, project execution, system lifecycle planning, and operational improvements.
Serve as a senior escalation resource for complex AV hardware, software, network, control system, conferencing, audio, video, and signal-flow issues.
Perform system commissioning, testing, calibration, firmware validation, acceptance checks, and quality assurance.
Support meetings, executive presentations, town halls, Teams Town Hall events, hybrid events, broadcasts, and campus events, including pre-event testing, rehearsals, show-day troubleshooting, and post-event technical review.
Create, review, and maintain system diagrams, rack elevations, equipment inventories, room standards, procedures, commissioning checklists, maintenance records, and support guides.
Partner with Corporate Services, IT, Facilities, Security, Corporate Meetings and Events, business stakeholders, vendors, electricians, low-voltage contractors, and network teams to plan and deliver AV projects.
Manage multiple on-site projects and workstreams by tracking priorities, coordinating tasks, communicating status, identifying blockers, and aligning stakeholders.
Review vendor work, submittals, shop drawings, punch-list items, service tickets, and closeout documentation for technical accuracy, installation quality, safety, and compliance with Freddie Mac requirements.
Evaluate AV, collaboration, control system, conferencing, streaming, monitoring, and AV-over-IP technologies and recommend improvements to reliability, supportability, and user experience.
Mentor AV technicians, installers, and junior engineers, share best practices, review technical work, support troubleshooting, and help establish consistent engineering standards.
Monitor recurring issues, identify root causes, support preventive maintenance, and recommend continuous improvements across headquarters and regional locations.
Comply with Freddie Mac safety, security, badge, access, workplace, privacy, and security procedures.