Auxiliary Health Clerk-WIC

Oakland County•Pontiac, MI

18h•Hybrid

About The Position

Oakland County is seeking a passionate individual to join their WIC Program as an Auxiliary Health Clerk. This role is vital in supporting pregnant women, infants, and young children by delivering essential nutrition and health services. It offers an opportunity to make a measurable difference in families' lives through clerical support within a WIC clinic team. The position is grant-funded and involves working at hybrid locations in Pontiac, Southfield, and Walled Lake.

Requirements

Possess an Associate’s Degree or equivalent education from an accredited college or university with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education or closely related areas; OR Have Merit System status in any classification and be currently employed in the Health & Human Services Department; AND Have successfully completed at least the equivalent of one (1) year of college at an accredited college or university with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education, or closely related areas; AND Have two (2) years of full‑time work experience in the Oakland County Health & Human Services Department conducting or assisting in various para‑professional health assignments and activities requiring considerable knowledge and a thorough understanding of the various elements involved.
Ability to communicate accurately to convey information.
Ability to operate and/or utilize typical office and medical office equipment and supplies.
Employees of this class must submit to immunizations as required by the Health Division and submit to a tuberculin skin test or chest x‑ray, at County expense, once a year.

Nice To Haves

Previous work experience with the general public either as a volunteer or an employee.
Pursuing college study leading to a degree in Public Health, Psychology, Nursing, Sociology, Social Work, or associated areas.
Reasonable knowledge of social needs, habits, and characteristics of behavior.
Reasonable ability to counsel, instruct and control people.
Reasonable ability to follow oral and written instructions.
Reasonable ability to prepare routine reports.
Reasonable ability to cope with challenging situations requiring immediate decisions in accordance with department policies and objectives.
Reasonable ability to develop and maintain effective communications with people.
Familiar with current word processing, spreadsheet, database, e-mail, and Internet software.

Responsibilities

Review client eligibility information to ensure qualifications.
Conduct routine health screenings including height, weight, and head circumference measurements.
Perform minor laboratory and screening tests at clinic and outreach sites.
Reschedule missed appointments to keep families connected to services.
Monitor quality controls logs and lab data.
Schedule appointments and code visits.
Maintain and organize client files, reports, and records.
Monitor and review management information system reports following established guidelines.
Ensure data accuracy and appropriate documentation in Countywide software systems.
Provide referrals and connect families with community resources.
Participate in outreach events and agency task forces when appropriate.
Greet and assist families visiting WIC clinics.
Provide information about available services, eligibility, and procedures.
Communicate clearly and compassionately with diverse populations.