Autotech Agent II - Lead

Best Buy•Clarksville, TN

About The Position

At Geek Squad, AutoTech Agents install car electronics in customers’ vehicles. As a Level 2 Autotech Agent, you’ll use experience and advanced technical skills to install complex technology, following established procedures and guidelines for recommendations, troubleshooting, and installations based on each client’s vehicle. You’ll also provide technical advice, best practices, and support to clients and other employees.

Requirements

  • Current, valid driver’s license.
  • Maintain a driving record that meets Best Buy safety standards.
  • Best Buy Level 2 Autotech Certification.
  • Ability to perform all car electronics-related work.

Nice To Haves

  • Previous professional experience with mobile car installations.
  • Previous experience coaching, training, and providing feedback to others.
  • Prior retail experience.

Responsibilities

  • Install complex car electronics, including hardwired remote starts, advanced speakers, and advanced in-dash units.
  • Install standard car electronics, including T-harness remote starts, standard speakers, dash cameras, backup cameras, amplifiers, and in-dash units.
  • Work on vehicles of all makes and models and communicate compatibility issues before installation.
  • Use resources and technical expertise to troubleshoot complex automotive solutions.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off for eligible full-time and part-time employees, depending on applicable factors.
  • Certain roles may be eligible for incentive pay.
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