Autonomous Business Development Manager

NilfiskBrooklyn Park, MN

About The Position

The Autonomous Business Development Manager will focus on cultivating and expanding relationships with key enterprise accounts and local regions driving the adoption of cutting-edge autonomous solutions. This role is responsible for developing long-term partnerships, aligning our products with customer goals, and ensuring a seamless integration of our autonomous cleaning solutions into their operations. The ideal candidate is a strategic thinker with deep experience in account management, a passion for innovation, and a proven ability to deliver exceptional customer outcomes and autonomous growth.

Requirements

  • Bachelor’s degree
  • 5+ years of experience in strategic account management, enterprise sales, or business development, ideally within technology, robotics, or B2B solutions.
  • Demonstrated ability to manage and grow large enterprise accounts.
  • Strong understanding of autonomous technology, robotics, or IoT solutions.
  • Exceptional communication, negotiation, and relationship-building skills.
  • Proven success in developing strategic plans and executing against them.
  • Proficient in CRM tools and Microsoft Office Suite.
  • Strategic mindset with a focus on delivering measurable results for customers.
  • Highly motivated, self-directed, and capable of managing complex account relationships.
  • Strong problem-solving skills with a proactive and solutions-oriented approach.

Responsibilities

  • Account Management and Growth Serve as the primary point of contact for assigned strategic accounts and regions, ensuring their needs are met and exceeded.
  • Develop and execute account plans to deepen relationships, drive customer retention, and identify upsell opportunities.
  • Align with customer stakeholders to integrate autonomous cleaning solutions into their operational strategies.
  • Strategic Sales and Market Development Collaborate with senior leadership at customer organizations to understand their goals and position our solutions as integral to their success.
  • Lead negotiations for large-scale contracts and agreements, ensuring mutual value.
  • Identify and pursue opportunities within assigned accounts to expand adoption of autonomous solutions across multiple locations and regions.
  • Customer Success and Advocacy Partner with deployment teams to deliver seamless implementation and post-deployment support for enterprise customers.
  • Proactively address customer concerns and resolve issues to ensure satisfaction and long-term loyalty.
  • Develop customer champions by demonstrating the tangible value of our solutions, driving advocacy within their organizations.
  • Market Insights and Strategy Stay informed about market trends, customer needs, and competitive activity within the autonomous enterprise space.
  • Provide actionable feedback to internal teams, including product management and R&D, to enhance our offerings.
  • Collaborate with marketing to create targeted campaigns and materials for strategic accounts.
  • Reporting and Analytics Maintain accurate records of account activities, pipeline updates, and forecasts in SalesForce.
  • Track and analyze account performance metrics to identify opportunities for improvement.
  • Present quarterly business reviews (QBRs) to key accounts, highlighting achievements and future plans.

Benefits

  • Nilfisk offers a competitive total compensation package.
  • Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.
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