Automotive Technician - Store 1050

Monro•Suffolk, VA

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and consistently meeting guest expectations for time commitments and quality. Compensation is flat-rate and performance-based, with technicians earning $25.00–$40.00 per hour based upon experience. Pay is based on eligible tasks completed and teammate productivity. The position may be full-time or part-time, depending on business needs, and is described as an hourly position.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle, documenting and communicating additional needed services and repairs; audit inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services according to Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently follow safety standards established in training, policies, and procedures.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.