Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•Evergreen Park, IL

9d•$15 - $110,000•Onsite

About The Position

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance. This is an onsite position located in our Evergreen Park Car Care Facility. Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Requirements

High School diploma, GED, or technical school certification
Possess a valid driver’s license
Have mechanical aptitude
Knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.
Can consistently provide exceptional customer service and improve customer service scores
Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.
3 years or more of experience repairing vehicles at a dealership or automotive center
5 years or more of experience repairing vehicles at a dealership or automotive center

Nice To Haves

G1-Auto Maintenance & Light Repair preferred
State inspection certificate where applicable
AC 609 Certification
ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes
Two other ASE certifications (or their equivalent)
ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
ASE certification L1-Advanced Engine Performance Specialist

Responsibilities

Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
Performs general automotive maintenance and repairs
Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
Keep the shop clean and organized to ensure a positive member/customer experience
Learn from Technician A, B, and C colleagues to further advance your career
Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.
Work with, mentor, and train less experienced Technicians
Performs all Service Technician C duties plus advanced repair and maintenance services.
Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan to support long-term financial goals.
3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax.
Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day.
8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance (up to $5,250 annually; 80% covered by ACG).
Professional certification support with 100% reimbursement for eligible programs.
Opportunities for career development and advancement.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.