Automotive Service Technician - All Levels

Mac Haik Ford Lincoln Georgetown•Georgetown, TX

4d•Onsite

About The Position

This role involves various levels of automotive service technicians, from entry-level to certified. Responsibilities include performing specified work on repair orders, diagnosing and repairing vehicle systems, and ensuring customer satisfaction. Technicians will communicate with service advisors about needed repairs and provide time estimates. Warranty work will be executed according to manufacturer specifications. The position requires a strong understanding of the service bay and the ability to work efficiently in a fast-paced environment.

Requirements

Previous experience at an automotive dealership
Strong understanding of the service bay
Years of experience vary per position
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check

Responsibilities

Check and communicate oil level to teammates
Ensure tire pressure for proper inflation
Inspect and refill fluid levels as necessary
Complete vehicle inspection
Install a new oil drain plug and a new oil filter
Clean and lubricate fittings as needed
Providing excellent customer service keeping in mind that our customer’s perspective comes first.
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed.
Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.