Automotive Technician - Store 652

Monro•Watertown, NY

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to provide exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, while meeting guest expectations for timeliness and quality. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. Flat-rate compensation depends on teammate productivity, and the stated rate is $25.00–$40.00 per hour based on experience. The position may be full-time or part-time, depending on business needs, and is an hourly position. The role also includes courtesy inspections, inventory support, general store duties, safe use and maintenance of equipment, compliance with company and government standards, and completion of required training.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in the company’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the company’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition according to company standards.
Perform services in accordance with company safety standards, including wheel-torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with the company’s Road Test policy and dedicated routes while following local traffic and safety laws.
Follow company policies and procedures and applicable governmental standards, including environmental codes and ANSI/OSHA standards.
Consistently use required safety standards established by training, policies, and procedures.
Maintain technical knowledge and proficiency by timely completion of required training courses and modules.
Operate, use, and maintain equipment safely according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.