Automotive Technician - Store 359

Monro Inc.•Lenox, MA

11d•$25 - $40•Onsite

About The Position

The Automotive Technician is responsible for basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role focuses on delivering exceptional 5 Star service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for time commitments and quality. Technicians are paid through a flat-rate, performance-based system, earning $25.00–$40.00 per hour based on experience and teammate productivity. The position may be full-time or part-time, depending on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs, and audit inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to the Road Test policy, using designated test-drive routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.