Automotive Technician - Store 219

Monro Inc.•Pittsfield, MA

4d•$25 - $40

About The Position

The Automotive Technician is an hourly, full-time or part-time position based on business needs. The role is primarily responsible for basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. Technicians are expected to provide exceptional 5 Star service by effectively communicating vehicle issues and proposed solutions and meeting guest expectations for timing and quality. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. Flat-rate pay is based on teammate productivity and experience; the listed range is $25.00–$40.00 per hour. The role also includes vehicle inspections and road tests, supporting inventory and general store operations, following safety and environmental requirements, maintaining equipment, and completing required training.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, and guest-ready condition according to Monro standards.
Perform services in accordance with Monro’s safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment-manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.