Automotive Technician - Store 142

Monro•Wheeling, WV

12d

About The Position

The Automotive Technician conducts basic vehicle diagnostics and performs routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver five-star guest service by clearly communicating vehicle issues and proposed solutions, and by meeting guest expectations for service timing and quality. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. Compensation is stated as $25.00–$40.00 per hour in flat-rate pay, based on experience and teammate productivity. The position may be full-time or part-time depending on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated routes and following local traffic and safety laws.
Follow company policies and procedures and applicable governmental, environmental, ANSI, and OSHA standards.
Consistently use required safety standards set forth in training, policies, and procedures.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.