Automotive Technician and Management for Honorably Discharged Veteran
About The Position
Henley Companies, the largest franchisee of Valvoline Instant Oil Change, hires honorably discharged or soon-to-be discharged military veterans for automotive technician and leadership roles ranging from entry level through Service Center Manager. These roles offer training, customer service responsibilities, vehicle maintenance work, and opportunities for advancement. Leadership responsibilities include assisting with daily service center opening and closing operations, serving customers, and developing expertise in the products and services offered. The posting describes both part-time opportunities with flexible hours and full-time career opportunities. Automotive duties include oil changes, filter replacements, lubrication, vehicle inspections, tire rotations, fluid checks, and other basic or additional services. Team members track inventory, maintain an organized work area, follow safety procedures, and verify that services are completed correctly. The position involves working in and around vehicles, service bays, catwalks, and tools, with exposure to varying temperatures, noise, mechanical and chemical hazards, and atmospheric conditions.
Requirements
- Positive attitude.
- Willingness to learn and work as part of a customer-focused team.
- Attention to detail and ability to follow instructions.
- Excellent problem-solving skills.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer knowledge or aptitude.
- Ability to learn and follow the VIOC SuperPro process for all services.
- Ability to achieve SuperPro certification.
- Reliable transportation.
- At least 6 months of automotive experience and/or one year of retail shift leader or key holder experience may qualify applicants for Assistant Manager.
- Two years of managerial or supervisory experience in the quick-lube or automotive business is required to qualify for Service Center Manager.
- Ability to move or transport items weighing up to approximately 50 pounds.
- Ability to work for extended periods with arms above the head and to position oneself under the hood, around tires, or on a catwalk beneath vehicles.
- Ability to ascend and descend stairs, catwalks, or stepstools.
- Ability to work in narrow aisles or passageways such as catwalks.
Responsibilities
- Provide exceptional customer service and address customer concerns or questions.
- Perform oil changes, filter replacements, and vehicle lubrication services.
- Inspect vehicles for potential issues or areas requiring attention.
- Perform basic maintenance, including tire rotations and fluid-level checks.
- Keep track of inventory and ensure supplies are available.
- Maintain a clean and organized work environment.
- Follow safety protocols and guidelines.
- Assist with daily operations, including opening and closing the service center, for leadership roles.
- Inspect and replace vehicle lights and wipers.
- Check fluid levels and add fluids when needed.
- Inspect or replace engine air filters and cabin air filters.
- Add the specified amount of oil based on the vehicle's make and model.
- Remove, rotate, lift, and reinstall tires for tire rotation services.
- Lubricate required chassis and driveline components.
- Perform additional services on cooling systems and transmissions.
- Conduct second checks by visually verifying services and making proper callouts.
- Move between service bays to perform services on multiple vehicles.
- Retrieve vehicle parts and perform services at different positions around and underneath vehicles.
- Use tools to perform work in tight or hard-to-reach areas.
- Communicate verbally to ensure services are performed accurately, safely, and in the proper order.
Benefits
- Paid on-the-job training.
- No late evenings; most locations close by 7 p.m.
- Competitive pay of $22.25–$28.50 per hour, based on experience and position.
- Earned Wage Access through DailyPay.
- Promotion from within; 95% of upper-level management started in an entry-level position.
- Safety shoes, uniforms, and personal protective equipment.
- Tuition reimbursement.
- Employee discount of 50% off most services for up to two vehicles.
- Medical, dental, and vision coverage.
- 401(k) savings plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
