Automotive Technician and Management for Honorably Discharged Veteran
About The Position
Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is hiring honorably discharged or soon-to-be discharged military veterans for automotive technician and leadership opportunities. Roles range from entry-level leadership positions through Service Center Manager, with training and potential for advancement. Employees assist with daily service center operations, provide customer service, and perform vehicle maintenance services. The posting describes opportunities for part-time work with flexible hours as well as full-time careers. The role includes performing oil changes, filter replacements, lubrication, inspections, tire rotations, fluid checks, and other basic maintenance. Employees follow the VIOC SuperPro process, complete a SuperPro certification, keep supplies and work areas organized, and comply with safety protocols. The work takes place indoors and outdoors in varying temperatures and includes exposure to noise, moving mechanical parts and vehicles, electrical current, heat, chemicals, and airborne substances. Physical tasks include moving between service bays, working beneath vehicle catwalks and in tight spaces, and lifting or transporting items up to approximately 50 pounds.
Requirements
- Have a positive attitude.
- Be willing to learn and work as part of a customer-focused team.
- At least 6 months of automotive experience and/or one year of retail shift leader or key holder experience may qualify an applicant for Assistant Manager.
- Two years of managerial or supervisory experience in the quick-lube or automotive business is required to qualify for Service Center Manager.
- Attention to detail and ability to follow instructions.
- Excellent problem-solving skills.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer knowledge or aptitude.
- Reliable transportation.
- Ability to move between service bays and perform services on multiple vehicles.
- Ability to frequently ascend and descend stairs, catwalks, or stepstools.
- Ability to work for extended periods with arms above the head and to position oneself under the hood, around tires, or on a catwalk beneath a vehicle.
- Ability to move or transport items weighing up to approximately 50 pounds.
- Ability to use tools in tight, sometimes hard-to-reach areas.
- Ability to communicate verbally and receive verbal instructions to ensure services are performed accurately, safely, and in the proper order.
Responsibilities
- Assist with daily service center operations, including opening and closing.
- Provide exceptional customer service and address customer concerns or questions.
- Perform oil changes, filter replacements, and lubrication services.
- Inspect vehicles for potential issues and areas requiring attention.
- Conduct basic maintenance, including tire rotations and fluid-level checks.
- Inspect and replace car lights and wipers.
- Check fluid levels and add fluids when needed.
- Inspect or replace engine air filters and cabin air filters.
- Add the appropriate amount of engine oil based on the vehicle's make and model specifications.
- Remove, rotate, lift, and reinstall tires for tire rotation service.
- Lubricate necessary chassis and driveline components.
- Perform additional services on cooling systems and transmissions.
- Perform second checks by visually verifying services and making proper callouts.
- Keep track of inventory and ensure supplies are available.
- Maintain a clean and organized work environment.
- Follow safety protocols and guidelines.
- Learn and follow the VIOC SuperPro process and achieve SuperPro certification.
Benefits
- Paid on-the-job training.
- No late evenings; most locations close by 7 p.m.
- Competitive pay of $22.25–$28.50 per hour, based on experience and position.
- Earned Wage Access through DailyPay.
- Promotion from within; 95% of upper-level management started in an entry-level position.
- Safety shoes, uniforms, and personal protective equipment.
- Tuition reimbursement.
- Employee discount of 50% off most services for up to two vehicles.
- Medical, dental, and vision coverage.
- 401(k) savings plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
