Automotive Technician A

MFA Oil Company•Chillicothe, MO

12h

About The Position

Big O Automotive Technicians diagnose, recommend, and perform automotive repairs accurately and promptly in accordance with company programs, policies, and procedures. Technician A is designated for technicians with four or more ASE certifications. The role performs and inspects vehicle maintenance and repair work, supports customer service and shop productivity, and contributes to service, sales, and budget goals. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

Be at least 18 years old.
Have a minimum of two years of experience as a lube, tire, or service technician.
Hold a current Motor Vehicle Inspection License for Missouri-based stores.
Be able to learn new concepts and use technical materials.
Be able to consistently operate a computer and other office productivity machinery.
Be able to safely operate automatic and manual transmission vehicles.
Be able to exchange accurate information with customers.
Be willing and able to work with hazardous materials.
Be able to consistently work in outdoor weather conditions.
Be willing and able to comply with Personal Protection Equipment (PPE) regulations.
Have vision, hearing, speech, and the ability to detect odors.
Be able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
Have a valid driver’s license.
Be available to work holidays, weekends, and after regular business hours as needed.
Be able to speak, read, write, and understand English to communicate with customers, coworkers, and supervisors.
Meet company requirements, including successful pre-employment screenings.
Be legally authorized to work in the United States.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of experience in an automotive shop environment.
ASE certifications.
Ability to work independently and in a team environment.
Ability to work at a fast pace.
Strong verbal communication skills.
Sales abilities.
Ability to prioritize and plan work activities efficiently.
Ability to manage multiple tasks and projects.
Ability to perform detailed work accurately.

Responsibilities

Perform brake, front-end, alignment, and other mechanical work in accordance with company programs, policies, and procedures.
Diagnose and repair customers’ vehicles and perform quality control of shop functions.
Train and coach other employees as directed.
Maintain the orderly flow of customer service assignments to support productivity.
Extend Big O’s Extra Care Services to customers.
Attend weekly store meetings covering safety, store policies and procedures, and product information changes.
Work with store management to accomplish budgeted service-related quotas.
Provide counter personnel with appropriate information about completed work for final invoicing.
Use the company outside purchase program to support profitability.
Complete daily Today’s Class Technician and other required training on time.
Ensure consistent execution of the vehicle inspection program.
Achieve established service, sales, and productivity goals.
Assist with organizing, documenting, and processing adjustments and core credits.

Benefits

Competitive wages.
Paid time off.
Paid company holidays.
Eligible employees may share in company success through profit sharing and/or performance incentives.
Medical, dental, and vision benefits.
Employee assistance program.
Company-paid life insurance.
Short- and long-term disability benefits.
401(k) plan with company match and pre-tax and Roth options.
On-the-job training and opportunities for internal advancement and professional development.
Educational expense assistance for employees pursuing education aligned with their employment within the company.