Automotive Showroom Receptionist
About The Position
VIP Automotive Group of Long Island is seeking a professional, friendly, and customer-focused Automotive Showroom Receptionist to become the first impression of their dealership experience. This role is ideal for individuals seeking a career in customer service, automotive retail, administration, hospitality, front desk operations, or dealership support. The company emphasizes exceptional leadership, a customer-first culture, and a commitment to employee growth and development, investing in employees through ongoing training, advancement opportunities, and a positive team-oriented work environment.
Requirements
- Excellent Customer Service Skills
- Strong Communication and Interpersonal Skills
- Professional and Friendly Demeanor
- Ability to Multitask in a Fast-Paced Environment
- Strong Organizational Skills and Attention to Detail
- Basic Computer Skills
- Reliable Attendance and Dependability
Nice To Haves
- Previous Receptionist, Front Desk, Customer Service, Administrative Assistant, Retail, Hospitality, or Automotive Experience
- Experience with CDK or Other Dealership Management Systems
- Automotive Dealership Experience
- Bilingual Candidates Encouraged to Apply
Responsibilities
- Greet showroom customers and provide a warm, professional welcome.
- Determine the nature of each customer's visit and direct them appropriately.
- Notify sales consultants when customers arrive.
- Introduce customers to the appropriate sales or service team members.
- Provide brochures, dealership information, and basic assistance to customers.
- Answer general customer inquiries and route more detailed questions to the appropriate department.
- Serve as the dealership's primary telephone operator.
- Answer and direct incoming calls efficiently and professionally.
- Assist with clerical and administrative duties as needed.
- Maintain accurate customer records and dealership information.
- Stock vehicles into CDK dealership management system.
- Create and manage vehicle key tags.
- Enter and maintain key inventory records.
- Assist with dealership organization and operational support tasks.
- Maintain a professional appearance and positive attitude.
- Deliver exceptional customer service at every interaction.
- Help create a welcoming, customer-focused showroom environment.
Benefits
- Competitive Hourly Compensation
- Medical & Dental Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Discounts on Vehicle Purchases, Parts & Service
- Supplemental Benefits Available
- Employee Recognition Programs
- Professional Development Assistance
- Opportunities for Advancement from Within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
