Automotive Showroom Receptionist

Westbury Jeep Chrysler Dodge Inc•Lindenhurst, NY

23d•$17 - $24•Onsite

About The Position

South Shore Subaru is seeking a friendly, professional, and organized Automotive Receptionist to serve as the first point of contact for customers visiting or calling our dealership. This highly visible position plays a vital role in delivering an exceptional customer experience while supporting both the Sales and Service departments. The ideal candidate possesses outstanding communication skills, strong organizational abilities, and a passion for providing excellent customer service in a fast-paced dealership environment.

Requirements

Previous experience as a receptionist, front desk coordinator, administrative assistant, or customer service representative preferred.
Automotive dealership experience is a plus.
Experience with CDK Drive/CDK Dealer Management System is highly desirable.
Excellent verbal and written communication skills.
Outstanding customer service and interpersonal skills.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to operate a multi-line phone system.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Professional appearance and positive attitude.
Experience with office equipment including printers, scanners, and copiers.
Reliable, dependable, and punctual.

Nice To Haves

Automotive dealership experience is a plus.
Experience with CDK Drive/CDK Dealer Management System is highly desirable.

Responsibilities

Welcome customers promptly with a professional and friendly attitude.
Determine the purpose of each customer's visit and direct them to the appropriate department or team member.
Notify sales consultants of arriving customers.
Answer and route incoming multi-line telephone calls efficiently.
Input customer information accurately into the dealership management system.
Provide dealership brochures, promotional materials, and basic information.
Perform vehicle stocking and inventory updates using CDK Dealer Management System (DMS).
Create and maintain accurate vehicle key tags and key inventory.
Assist with administrative and clerical duties including filing, scanning, copying, and data entry.
Support Sales and Service departments with various office tasks.
Maintain a clean, organized, and professional reception area.
Deliver an exceptional customer experience during every interaction.