Automotive Receptionist

LaFontaine Chevrolet Buick GMC of St ClairSt Clair, MI
Onsite

About The Position

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Requirements

  • Operate a computer.
  • Ability to organize and prioritize work.
  • Skill and ability to meet deadlines.
  • Operate office equipment.
  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • High school diploma or GED certificate preferred.
  • One to three years related experience and/or training.
  • Or equivalent combination of education and experience.

Responsibilities

  • Answers incoming calls and directs the caller to the appropriate person, if asked for by name, or department.
  • Communicates with callers in a professional, courteous and efficient manner, minimizing the time a caller is put on hold.
  • Informs caller if there is no answer, requesting if they would like voice mail.
  • Takes messages, if requested by the caller, including full name, time of call, reason for call and return number.
  • Communicate messages to the appropriate party in a timely manner.
  • For general inquiries, provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
  • Updates and distributes company telephone roster.
  • Greets and directs visitors to the company.
  • Receives, sorts and forwards incoming mail.
  • Maintains and routes publications.
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • May also assist with other related clerical duties such as photocopying, faxing, filing, and collating.
  • Schedule Repairs and Service for the Body Shop

Benefits

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay
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