Automotive Service Technician

Lithia & Driveway•Killeen, TX

6d•Onsite

About The Position

The Automotive Service Technician performs automotive repairs and service in accordance with dealership and manufacturer standards. The technician diagnoses and resolves vehicle problems accurately and efficiently, and works with service personnel and management to support customer satisfaction. The position reports to the Service Manager. The technician performs repairs, documents work and test results, follows safety procedures, road-tests vehicles, and maintains an organized and clean workspace. The role also requires maintaining normal mechanic’s tools, returning special tools, using supplies economically, keeping serviced vehicles clean, and meeting dealership grooming, uniform, attendance, and timekeeping standards. The technician completes assigned training, maintains manufacturer and ASE certifications, reviews technical publications, communicates constructively with dealership personnel, and reports safety or integrity concerns to management. The role requires high school graduation or equivalent and that the employee be at least 18 years old. The posting describes physical activities including standing, walking, lifting up to 50 pounds, sitting, kneeling, reaching, talking, and hearing, each for up to two-thirds of the time. The employer describes itself as a drug-free workplace and is committed to equal employment opportunity; reasonable accommodations may be made to enable employees to perform essential functions.

Requirements

High school graduate or equivalent.
At least 18 years old.
Three to five years of automotive technical experience.
Manufacturer-certified in the listed repair areas.
At least three ASE certifications; the posting indicates the technician should be an ASE Master Technician.
Manufacturer training passed and ability to perform without supervision: lube and maintenance services, engine repair, suspension and steering repair, brake repair, electrical and electrical systems repair, and heating and air-conditioning repair.
Customer-pay repair proficiency greater than 105%.
Strong attention to detail and a sense of urgency.
Excellent communication skills.
Ability to meet the physical demands described, including standing, walking, lifting up to 50 pounds, sitting, kneeling, reaching, talking, and hearing.

Nice To Haves

Engine drivability diagnosis and repair is listed as optional.
ASE Master Technician status is indicated as desirable (the posting says the technician should be an ASE Master Technician).

Responsibilities

Perform repair-order work efficiently and accurately according to Lithia and manufacturer standards.
Diagnose the cause of vehicle malfunctions.
Complete work in accordance with applicable safety requirements.
Road-test vehicles to verify repair quality.
Record repair time using company time-clock procedures.
Document work performed and test procedures and results on repair orders.
Provide and maintain an inventory of normal mechanic’s tools needed for trained work that are not normally inventoried as special tools.
Return special tools to their proper location.
Use shop supplies and materials practically and economically.
Maintain an organized, clean workspace and clean the stall daily.
Return customer vehicles as clean as they were before service.
Complete required training and obtain and maintain manufacturer and ASE certifications through required training.
Participate in and use technical training assigned by management.
Review technical bulletins and other publications as assigned by management.
Communicate constructively with dealership personnel to satisfy customer needs.
Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain personal grooming, hygiene, and uniform standards under departmental policies, including specified work attire and belts that will not scratch customer vehicles.
Arrive, take breaks, and leave work at times designated by management.