Automotive Service Technician

Mid Rivers Chrysler Jeep Dodge Ram • Saint Peters, MO

33d • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Service Technician at Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat in St. Peters, Missouri. The technician performs vehicle repairs and maintenance according to dealership and factory standards, diagnoses vehicle problems, and helps build customer trust and loyalty through effective service. The role involves coordinating with the Parts Department and Service Advisors, explaining technical diagnoses and repairs to non-mechanical audiences, and keeping management informed of repair issues. The company describes itself as a family-owned automotive group with more than 3,500 employees and over 50 dealerships across seven states.

Requirements

• Automotive Service Technician experience.
• Excellent customer service skills.
• Strong communication skills.
• Valid driver's license.
• Willingness to undergo a background check and drug screen in accordance with local laws and regulations.
• At least 18 years of age to comply with the company's driving policy.

Nice To Haves

• ASE certification is desirable.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose the cause of vehicle malfunctions and perform repairs.
• Explain technical diagnoses and necessary repairs to non-mechanical employees and customers.
• Stay current with factory technical bulletins and participate in factory-sponsored training as appropriate.
• Keep store management informed of mechanical repair problems as they occur.
• Maintain an organized work area.
• Perform other duties assigned by management.

Benefits

• Top-of-market compensation plans.
• Fair work distribution.
• Organized special tools intended to improve production efficiency.
• Tool reimbursement or tool allowances.
• Paid training, paid manufacturer certifications, cross-training, and career advancement.
• Flexible scheduling options.
• Gas allowance.
• Medical, dental, and vision benefits.
• 401(k).
• Additional benefits.
• No-cost, no-debt degree from Strayer University.
• Accrued vacation and sick time.
• Discounts on products, services, and vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed