Entry Level Automotive Service Technician - Store 1050

Monro • Suffolk, VA

20d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is responsible for delivering exceptional service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for timing and quality. It is an hourly position that may be full-time or part-time, based on business needs.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
• High school diploma or equivalent preferred.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently according to company standards.
• Provide tire services, including wheel removal, balancing, patch and plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
• Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional services and repairs needed.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store’s cleanliness and guest-ready condition.
• Perform services in accordance with company safety standards, including wheel torque, oil safety, and compliance procedures.
• Test-drive vehicles in accordance with the company’s Road Test policy, using designated routes and following local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use required safety standards established in training, policies, and procedures.
• Maintain technical knowledge and proficiency by completing required Monro University courses and modules on time.
• Operate, use, and maintain equipment safely according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED