About The Position

The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealership and factory standards. The role builds customer loyalty by developing trust and ensuring confidence in AutoNation as a caregiver for vehicle safety and reliability. Technicians perform repair-order work efficiently and accurately, diagnose malfunctions, conduct multi-point inspections, document repairs, and coordinate with Parts and Service teams. The position includes maintaining normal technician tools, staying current on factory technical bulletins, and participating in factory-sponsored training as appropriate. AutoNation offers factory training, OEM certification support, tools, competitive compensation and benefits, and career advancement opportunities across its nationwide locations. Successful performance is measured by targeted production and Customer Satisfaction Index. Career paths may include Master-Certified Technician, Service Advisor, and Service Management.

Requirements

  • High school diploma or equivalent.
  • Minimum 2 years of automotive dealership technician experience.
  • Experience diagnosing, maintaining, and repairing automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
  • Stay current on factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and compensation.
  • Paid training and OEM certification support.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
  • Career growth opportunities across service, sales, management, regional, and executive roles.
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