Automotive Service Technician

Ken Garff Automotive Group•Ankeny, IA

About The Position

Dewey Dodge, part of Ken Garff Automotive, is seeking an Automotive Service Technician (Mechanic) who demonstrates respect, integrity, growth, humility, and teamwork. The role offers competitive flat-rate pay and participation in the ProTech reward and recognition program, which includes performance and tenure rewards, predictable pay raises, efficiency bonuses, and quarterly tool allowances and discounts. The technician performs vehicle diagnosis, repairs, inspections, and quality control in accordance with dealership, state, and factory standards. The position requires accurate, detail-oriented work, customer-focused problem solving, and effective use of the dealership’s electronic systems.

Requirements

  • Two to three years of automotive technician or mechanic experience preferred.
  • ASE or dealership manufacturer certifications describe the candidate’s background.
  • Be at least 18 years old and authorized to work in the United States.
  • High school diploma or equivalent.
  • Ability to read and comprehend job-related instructions and information in electronic and paper formats.
  • Valid in-state driver’s license and a good driving record meeting company standards.
  • Ability to produce precise, accurate work, with dexterity, patience, creativity, good judgment, and attention to detail.
  • Accommodating, analytical, unselfish, and approachable, with a preference for detailed, skill-based work.

Nice To Haves

  • Two to three years of automotive technician or mechanic experience.

Responsibilities

  • Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
  • Maintain knowledge of factory technical bulletins.
  • Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
  • Perform the KG Electronic Multi Point Inspection on every vehicle.
  • Immediately notify the Service Advisor when a vehicle has more or fewer problems than expected, or when repairs will take more time than expected.
  • Use the Reynolds Dealer Management System for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
  • Be accountable for dealership-owned tools and maintain a clean workspace and customer vehicles according to the “leave no trace” standard.

Benefits

  • Tool allowance, including a quarterly allowance through the ProTech program.
  • Efficiency bonuses and competitive flat-rate pay.
  • ProTech performance and tenure rewards and predictable pay raises.
  • Paid training and certifications.
  • Paid time off starting the first week.
  • 401(k) with company match.
  • Maternity and paternity program.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • AD&D and life insurance.
  • Annual Red Wing work-boot replacement program.
  • Year-end bonus program for all employees (Garff Giveback).
  • Employee discounts on vehicle purchases, parts, service, and more.
  • Technician recognition week (“tech week”).
  • Career growth opportunities.
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