Automotive Service Technician

Ken Garff Automotive Group • Indianola, IA

7d

About The Position

Stew Hansen Southtown, a Ken Garff Automotive Dealership, is seeking a talented and experienced Automotive Service Technician (Mechanic). The role involves performing accurate, efficient vehicle repairs and diagnostics in accordance with dealership, state, and factory standards, while meeting customer expectations for first-visit repairs. Technicians use the dealership’s Reynolds Dealer Management System and electronic inspection process, maintain clean and orderly workspaces and customer vehicles, and are accountable for dealership-owned tools. The employer describes its culture as grounded in respect, integrity, growth, humility, and teamwork, and offers a formal ProTech reward and recognition program.

Requirements

• Two to three years of automotive technician (mechanic) experience preferred.
• ASE or dealership manufacturer certifications describe the candidate’s background.
• Be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and comprehend job-related instructions and information in electronic and paper formats.
• Valid in-state driver’s license and a good driving record, per company standards.
• Ability to produce precise and accurate work, with dexterity, patience, creativity, good judgment, and attention to detail.

Nice To Haves

• Two to three years of automotive technician (mechanic) experience.
• ASE or dealership manufacturer certifications.

Responsibilities

• Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards, and maintain knowledge of factory technical bulletins.
• Diagnose and repair customers’ primary concerns and perform quality control to meet ‘Fixed First Visit’ expectations.
• Perform the KG Electronic Multi Point Inspection on every vehicle.
• Immediately notify the Service Advisor when vehicle problems or the time required differ from initial expectations.
• Use the Reynolds Dealer Management System for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
• Remain accountable for dealership-owned tools and maintain superior cleanliness in the workspace and customer vehicles, following the “leave no trace” standard.

Benefits

• Tool allowance, including a quarterly tool allowance through the ProTech program.
• Efficiency bonuses and competitive flat-rate pay.
• Regular rewards and recognition for performance and tenure, with predictable pay raises through the ProTech program.
• Paid training and certifications.
• Paid time off starting the first week.
• 401(k) with company match.
• Annual replacement of work boots through the Red Wing boot program.
• Maternity and paternity program.
• Medical, dental, and vision insurance.
• Short- and long-term disability insurance, AD&D, and life insurance.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED