Automotive Service Technician
About The Position
Krause Auto Group | Asheville Ford Lincoln is hiring automotive technicians at all skill levels, from people beginning their automotive careers to experienced Master Technicians. The organization offers training, support, equipment, and career paths, with opportunities to advance and grow within a family-owned company that has operated for over 30 years. The role is based in a fast-paced dealership service department and involves maintaining, diagnosing, and repairing vehicles while supporting safe and efficient operation and positive customer experiences. Available roles include Quick Lube Technician, Entry-Level Service Technician, Experienced Service Technician, Heavy Line Technician, Transmission Technician, and Master Service Technician. Responsibilities vary by technician level. Technicians may perform routine maintenance and inspections, diagnose and repair vehicle systems, communicate repair needs and recommendations, collaborate with Service Advisors and Parts and Service teams, and maintain a safe, clean, and organized work area. The dealership provides diagnostic tools and technology, uniforms, certification and manufacturer training programs, and paid training expenses.
Requirements
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Ability to pass a pre-employment background check and drug screening.
- Strong mechanical aptitude and diagnostic abilities.
- Excellent troubleshooting and problem-solving skills.
- Positive attitude and strong work ethic.
- Ability to work effectively in a team environment.
- Customer-focused mindset and strong communication skills.
- Basic computer proficiency.
- Ability to learn new technologies and repair procedures.
- Ability to operate electronic diagnostic equipment.
- Previous automotive dealership experience is preferred; experience requirements vary by technician level.
Nice To Haves
- ASE certifications, particularly for advanced technician roles.
- Manufacturer certifications.
Responsibilities
- Perform oil changes and filter replacements.
- Check and communicate oil levels and vehicle conditions to teammates.
- Inspect and refill vehicle fluids as needed.
- Verify tire pressure and perform basic tire inspections.
- Complete multi-point vehicle inspections.
- Install oil drain plugs and filters according to manufacturer standards.
- Lubricate vehicle components as needed.
- Perform work outlined on repair orders in accordance with dealership and manufacturer standards.
- Diagnose vehicle concerns using diagnostic equipment.
- Repair and maintain engine, transmission, electrical, suspension, steering, brake, and HVAC systems.
- Test-drive vehicles and verify repairs.
- Perform warranty repairs according to manufacturer specifications.
- Maintain accuracy and efficiency while meeting productivity goals.
- Communicate repair recommendations to Service Advisors and provide accurate estimates for additional repairs when needed.
- Help customers understand vehicle needs and repair timelines.
- Collaborate with Parts and Service teams to maximize efficiency.
- Operate diagnostic equipment, tools, and shop machinery properly.
- Stay current on manufacturer training, repair procedures, and emerging technologies.
- Maintain a safe, clean, and organized work area.
- Deliver outstanding customer service.
Benefits
- 401(k) with company match.
- Dental and vision insurance available.
- Paid vacation, PTO, and holidays.
- Career advancement opportunities and a promote-from-within culture.
- Employee discounts on vehicles, parts, and service.
- Flexible work schedules available.
- Diagnostic tools and technology provided in the shop.
- Uniforms provided.
- ASE certification reimbursement.
- Manufacturer certification and training programs.
- Ongoing web-based and hands-on training.
- Paid training expenses.
- Clean, professional, and safety-focused work environment.
- Competitive compensation based on experience and certifications.
- Long-term career stability.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
