Automotive Service Technician

Lancaster County Motors•East Petersburg, PA

About The Position

The Automotive Service Technician performs assigned vehicle repair and maintenance work efficiently and accurately, in accordance with dealership and factory standards. The technician diagnoses malfunctions, completes repairs, documents work, and communicates with the parts department and service advisors about parts, additional or unnecessary work, and potential delays. The role also includes road testing vehicles when required, keeping customers’ vehicles and the shop area clean, and reporting equipment defects or malfunctions to a supervisor. The technician participates in manufacturer-sponsored training and stays current with manufacturer technical bulletins. Other duties may be assigned. The position requires a high school diploma or equivalent, at least three years of experience, a Pennsylvania inspection/emissions license, personal tools, and a valid driver’s license. ASE certification is preferred but not required. Applicants must pass a pre-employment drug screen, motor vehicle check, and background check. The schedule is Monday through Friday, 7:30 AM to 4:30 PM, with some evenings and Saturdays.

Requirements

High school diploma or equivalent.
Minimum of 3 years’ experience.
Pennsylvania inspection/emissions license.
Must have own tools.
Must be a team player and maintain a positive working attitude and environment.
Knowledge of English-language spelling, grammar, punctuation, and numbering systems.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information one-on-one to customers, clients, and other employees.
Working knowledge of computers and Microsoft software products.
Knowledge of basic math.
Valid driver’s license.
Must successfully pass a pre-employment drug screen, motor vehicle check, and background check.

Nice To Haves

ASE certification is preferred, but not required.

Responsibilities

Perform repair-order work efficiently and accurately according to dealership and factory standards.
Diagnose the causes of vehicle malfunctions and perform repairs.
Communicate with the parts department to obtain needed parts.
Save and tag parts when work is under warranty or when requested by the customer.
Inspect assigned vehicles to determine whether additional safety or service work is required or recommended.
Notify service advisors promptly when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document all work performed and recommended on the repair order.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Keep abreast of manufacturer technical bulletins.
Report machinery defects or malfunctions to a supervisor.
Keep customers’ vehicles clean and promptly notify the service advisor of any change to a vehicle’s appearance or condition.
Keep the shop area neat and clean.
Perform other duties as assigned.