Automotive Service Technician

Ken Garff•Long Beach, CA

11d

About The Position

West Coast Toyota, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician who reflects the company’s values of respect, integrity, growth, humility, and teamwork. The dealership’s PRO TECH program is designed to reward performance and tenure and support career development through regular recognition, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The role involves diagnosing and repairing vehicles to dealership, state, and factory standards, addressing customers’ main concerns, and supporting a first-visit repair outcome. Technicians complete electronic multi-point inspections with video, communicate additional recommendations or time needs to the Service Advisor, use the Dealer Management System for work distribution and related tasks, complete assigned training, and maintain clean workspaces and customer vehicles.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Must be authorized to work in the United States.
Valid in-state driver’s license and a good driving record, per company standards.
Ability to produce precise and accurate work.
Resourcefulness and a desire to develop a high level of technical expertise.
Approachable, unselfish approach and preference for detailed, skill-based work.

Nice To Haves

Prior automotive technician or mechanic experience preferred.
ASE or dealership manufacturer certifications highly preferred.

Responsibilities

Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
Complete the Ken Garff Electronic Multi Point Inspection and video for every vehicle.
Immediately notify the Service Advisor when a vehicle has additional recommendations or more time is needed to complete repairs.
Use the Dealer Management System for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
Complete required training as assigned.
Maintain cleanliness throughout the workspace and in all customer vehicles.

Benefits

PRO TECH program rewards and recognition for performance and tenure.
Predictable pay raises.
Efficiency bonuses and incentives.
Quarterly tool allowance and discounts.
Competitive compensation package.
401(k) with company match.
Wellness Time Off, holidays, and a Personal Purpose Day.
Medical, dental, vision, disability, AD&D, and life insurance.
Flexible Spending Account and Health Savings Account.
Employee Assistance Program, Wellness Plan, mental health support, and Diabetes Management Program.
Parental Leave Stipend.
Year-end bonus program for all employees (Garff Giveback).
Employee discounts on vehicle purchases, parts, service, and more.
Red Wing boot program with annual replacement of work boots.