Automotive Service Technician

Dale Howard Auto Center•Iowa Falls, IA

9d•Onsite

About The Position

Dale Howard Auto Center of Iowa Falls is seeking an Automotive Technician to provide automotive services through inspections, repairs, maintenance, and installations. Work must be completed efficiently, safely, and in accordance with dealership quality and time standards. The position involves diagnosing and repairing vehicles, completing multi-point inspections and test drives, documenting work in the dealer management system, using manufacturer resources, and coordinating with parts personnel and other dealership staff. The usual schedule is Monday through Friday, 7:30 a.m. to 5:30 p.m., in an air-conditioned shop.

Requirements

High school diploma or equivalent.
Ability to read and comprehend instructions and information.
Valid driver’s license and acceptable driving record.
Maintain certifications or licenses required by state law.
Maintain certifications or training completion required by the vehicle manufacturer.
Completion of technical school or another form of instruction or training.
Own the tools required to perform repairs and services.
Ability to perform automotive maintenance, diagnosis, repair, and installation using dealership resources and equipment.
Ability to use computer systems, follow and learn procedures, apply basic math, and follow safety procedures.
Ability to meet the listed physical requirements, including lifting up to 70 pounds unassisted.

Responsibilities

Complete service and repair assignments correctly and meet quality inspections or test-drive standards, documenting the steps taken.
Listen to concerns and respond to the needs of customers and others.
Present a professional image and positive attitude, and maintain a clean work area.
Promote productive working relationships and communicate clearly and effectively.
Make decisions and take actions consistent with the dealership’s core values.
Maintain production levels and manufacturer-specific training certifications set by management.
Be at the assigned workstation and ready to begin work at the scheduled time.
Use the dealer management system to track and document repairs.
Complete a multi-point inspection on every vehicle and test-drive vehicles to verify reported concerns and repairs.
Record required diagnostic codes, measurements, and other information.
Access manufacturer and other repair-information websites and use technical assistance and other resources to diagnose vehicles.
Perform accurate, detailed vehicle diagnosis and attach supporting repair documents to repair orders.
Coordinate with parts personnel regarding part pricing and availability.
Repair vehicles using established procedures and complete repair orders within the specified time frame.
Maintain the cleanliness of customers’ vehicles, work areas, and dealer-owned equipment.
Assist other technicians when required.
Notify the Shop Foreman and/or Service Advisor if delays are expected.