Automotive Service Technician
About The Position
Lexus of Santa Barbara, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician who performs precise, high-quality mechanical work and provides exceptional customer service. The role emphasizes following clear procedures, completing tasks on time, maintaining technical expertise, and treating customers right. Technicians are rewarded through the ProTech program, which includes recognition for performance and tenure, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The position also offers paid training and certifications, career growth, and a supportive workplace culture.
Requirements
- Be at least 18 years old and authorized to work in the U.S.
- Have a high school diploma or equivalent.
- Be able to read and comprehend job-related instructions and information in electronic and paper formats.
- Have a valid in-state driver’s license and a good driving record, per company standards.
- Be accommodating and analytical and produce precise, accurate work.
- Demonstrate excellent dexterity, patience, creativity, good judgment, and attention to detail.
- Be unselfish and approachable, with a preference for detailed, skill-based work.
Nice To Haves
- Two to three years of automotive technician (mechanic) experience.
- ASE or dealership manufacturer certifications.
Responsibilities
- Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards, and maintain knowledge of factory technical bulletins.
- Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
- Perform the KG Electronic Multi Point Inspection on every vehicle and promptly notify the Service Advisor if the vehicle has more or fewer problems than expected or if repairs will take more time than expected.
- Use the Reynolds Dealer Management System for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
- Be accountable for dealership-owned tools and maintain superior cleanliness in the workspace and customer vehicles, following the “leave no trace” standard.
Benefits
- ProTech program rewards and recognition for performance and tenure.
- Predictable pay raises.
- Efficiency bonus.
- Quarterly tool allowance and discounts.
- Paid training and certifications.
- Career growth opportunities.
- Paid time off starting the first week.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Short- and long-term disability insurance.
- AD&D and life insurance.
- Year-end bonus program for all employees (Garff Giveback).
- Red Wing boot program with annual work boot replacement.
- Employee discounts on vehicle purchases, parts, service, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
