Automotive Service Receptionist / Cashier

St. Louis•Glendale, MO

13d•Onsite

About The Position

Glendale Chrysler Jeep Dodge Ram is hiring a full-time Automotive Service Receptionist / Cashier for its Service Administrative Team. This role supports the service department by assisting customers, processing payments, coordinating appointments, and providing administrative support. Prior automotive dealership experience is helpful but not required; applicants with strong customer service skills and comfort using computers are encouraged to apply. The position offers a rotating four-day workweek: 40 hours across four 10-hour shifts, from 7:00 AM to 6:00 PM, including a one-hour lunch. Some Saturdays are required. The dealership describes itself as family-owned and committed to teamwork, employee appreciation, and employee growth. Benefits and perks include competitive hourly pay, medical, dental, and vision insurance, employee discounts on vehicle purchases and automotive parts and service, career advancement opportunities, training, professional development, and a supportive team-oriented environment.

Requirements

Friendly, positive attitude and excellent customer service skills.
Strong communication and organizational abilities.
Basic computer and office equipment skills.
Ability to multitask and stay organized in a busy environment.
Strong attention to detail, especially when processing payments.
Dependable, professional, and team-oriented approach.
Valid driver's license.
Ability to complete required pre-employment background screening and drug testing.

Nice To Haves

Experience in customer service, retail, banking, hospitality, reception, or office administration.
Previous automotive dealership experience.

Responsibilities

Welcome and assist service customers, answer questions, and provide a friendly, professional experience.
Process cash, check, and credit card transactions accurately, issue receipts, and provide approved refunds.
Finalize and close repair orders, verify customer signatures, and maintain accurate records.
Answer and direct incoming calls, schedule service appointments, and assist customers with inquiries.
Respond promptly and professionally to customer emails, text messages, and online chats.
Balance payments and prepare accurate end-of-day deposits.
Work with Service Advisors, managers, and other team members to support daily operations.
Scan and organize documents, maintain records, and perform general receptionist and administrative duties.