Automotive Service Porter

Sheehy Toyota of Laurel•Laurel, MD

74d

About The Position

Sheehy Auto Stores is seeking Service Lot Porters to support its growing business. The Service Lot Porter greets customers, helps keep vehicles in excellent condition, and maintains the lot so customers have a positive first impression. The role includes installing protective materials and key tags in vehicles entering service, securing vehicles and keys, following company procedures, and communicating promptly with management about concerns or situations. Team members are expected to work effectively with management, team leads, colleagues, and clients while supporting client satisfaction and repeat and referral business. Sheehy Auto Stores describes itself as one of the country's Top 30 private dealer groups, with more than 25 locations and multiple automotive brands. It was named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond. The company states that it is an Equal Employment Opportunity Employer.

Requirements

Hold a valid driver's license for a minimum of three years.
Have a proven track record of achieving or overachieving goals.
Have outstanding communication skills.
Maintain a professional appearance and work ethic.
Have a positive attitude and high-energy personality.
Have superior customer service skills.
Be authorized to work in the USA.
Be able to pass pre-employment testing, including background checks, Motor Vehicle Record checks, and drug tests.

Responsibilities

Install seat, steering wheel, and floor protection, as well as key tags, in all vehicles taken in for service.
Return vehicle keys to the appropriate location and ensure vehicles in the lots are locked, windows are rolled up, and keys are securely stored.
Follow company policies and procedures and inform a supervisor of illegal activity.
Maintain effective working relationships with management, team leads, fellow team members, and internal and external clients; maintain follow-up systems that encourage repeat and referral business and contribute to client satisfaction.
Immediately communicate with management whenever a concern or situation arises.