Automotive Service & Parts Assistant

Jones Family Of Dealerships • Lancaster, PA

3h • Onsite

About The Position

Jones GMC in Lancaster, PA is seeking a dependable and customer-focused Automotive Service & Parts Assistant to support their service and parts departments. This position plays a key role in delivering a positive customer experience while helping keep the service drive operating efficiently. It is an excellent opportunity for someone who enjoys working with people, stays organized, and is interested in growing their knowledge within a dealership environment.

Requirements

• Valid driver’s license and clean driving record
• Strong customer service and communication skills
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced dealership environment
• Basic computer skills (appointment scheduling, email, dealership software)
• Willingness to learn and grow within the service and parts departments

Nice To Haves

• Previous automotive, dealership, or service experience

Responsibilities

• Answer incoming phone calls and schedule service appointments
• Greet customers and provide a professional front-desk experience
• Assist with cashiering and basic service paperwork
• Perform local customer shuttle runs if needed
• Support daily administrative tasks within the service department
• Learn basic parts operations over time to assist with coverage as needed
• Maintain a clean, organized service reception area

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees