Automotive Service Dispatcher

Inver Grove Honda•Inver Grove Heights, MN

4h•Onsite

About The Position

Inver Grove Honda, a family-owned dealership serving the Twin Cities region since 2008, is seeking an organized and motivated Full-Time Service Dispatcher. This role is crucial for coordinating workflow within the service department, assigning repair orders to technicians, managing shop productivity, and ensuring efficient communication between technicians, service advisors, and management. The Service Dispatcher is key to maintaining shop efficiency, minimizing technician downtime, and supporting a smooth customer service experience. The schedule is Monday – Friday with rotating Saturdays as needed.

Requirements

Valid Driver’s License (required)
High School Diploma or GED (required)

Nice To Haves

Previous Automotive Dealership experience working as Dispatcher, Advisor or Service Technician (preferred)
Previous experience working in fast-paced work environment (preferred)

Responsibilities

Distribute workload to Service Technicians.
Deliver parts, vehicles, or technicians to various locations throughout the dealership or other store locations.
Respond to cashier requests by retrieving and staging customer vehicles for pickup.
Prepare rental vehicles for customer use, including cleaning, fueling, and staging.
Remove trash from Honda South daily using a side-by-side utility vehicle.
Assist service advisors, cashiers, and dispatchers with operational and administrative tasks.
Consistently follow all safety guidelines and dealership procedures.
Open and operate car wash facilities when required.
Test-drive vehicles on behalf of technicians when requested.
Dispatch Saturday shop work assignments to technicians on monthly basis.
Ability to manage priorities in a fast-paced environment
Strong attention to detail and accuracy in documentation
Perform other related duties as assigned.