Automotive Service Advisor - Writer

Open Road Auto Group • East Brunswick, NJ

5d • Onsite

About The Position

Automotive Service Advisor Join Our Team and Help Deliver an Exceptional Service Experience Annual Earnings $75,000-$150,000 Are you a customer-focused professional with a passion for the automotive industry? We're seeking an Automotive Service Advisor to serve as the key connection between our customers and service department. In this role, you'll help ensure every customer receives outstanding service while contributing to the success of a busy, high-performing dealership.

Requirements

• Previous automotive service advisor, customer service, or sales experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational and problem-solving abilities
• Basic automotive knowledge preferred
• Professional appearance and customer-first attitude
• Proficiency with dealership management systems is a plus
• Valid driver's license

Responsibilities

• Greet customers and assess vehicle service needs
• Schedule service appointments and maintain workflow efficiency
• Prepare accurate repair orders and service estimates
• Communicate recommended repairs and maintenance services
• Coordinate with technicians to ensure timely vehicle completion
• Keep customers informed throughout the repair process
• Review completed repairs and explain services performed
• Build lasting customer relationships through exceptional service

Benefits

• Medical, dental, and vision benefits
• Paid time off and holidays
• Ongoing training and career development
• Employee vehicle purchase and service discounts
• Supportive team environment
• Opportunities for advancement within a growing dealership organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed